Read Reviews Quality Nissan-Temecula

Quality Nissan-Temecula

Quality Nissan-Temecula

41895 Motor Car Pkwy
Temecula, California 92591


Sales: (888) 532-4880
Service: (888) 284-0966
Parts: (888) 284-0965

Manufacturers: Nissan, Service Center

  • Customer Service:

    3.9
  • Quality of Work:

    3.9
  • Friendliness:

    3.9
  • Overall Experience:

    3.9
  • Pricing:

    4.3

based on 15 reviews

Overall
4.0

4.0 out of 5

22 lifetime reviews

Quality Nissan-Temecula

Recently Reviewed Employees

  • Shaun Laggren
    Shaun LaggrenFinance Manager1 Lifetime Review
  • Jeremy Young
    Jeremy YoungService Advisor2 Lifetime Reviews
  • Kevin Hayes
    Kevin HayesSales Associate1 Lifetime Review
  • Kevin Schrock
    Kevin SchrockInternet Sales Associate1 Lifetime Review
  • Chris McPhillips
    Chris McPhillipsService Manager1 Lifetime Review
View All Employees

Cars For Sale by this Dealer

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Certified: Quality Nissan-Temecula

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Quality Nissan-Temecula has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Quality Nissan-Temecula

At Quality Nissan of Temecula we offer new Nissan cars in Temecula, along with pre-owned cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used car in Temecula you have been searching for in Riverside County.

For years, our financial staff at Quality Nissan Of Temecula has offered expert advice for those seeking a great Nissan car loan or lease. We work with area and national lenders to secure the car loan in Temecula you have been searching for. Our service doesn't stop there. If you are in need of auto repair in Temecula, our customers can come in and take advantage of our knowledgeable Nissan car repair technicians, and a fully-stocked inventory of Nissan car parts.

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 9:00 PM

Sunday: 9:00 AM - 9:00 PM


Service

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 5:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 5:00 PM

Sunday: Closed


Our Amenities

Customer Lounge Area Free WiFi
Express Service Instant Financing
Free Coffee Authorized Parts Store
Free Drinks Shuttle Service
Free Loaner Cars Television


See Service Reviews For This Dealership
"Horrible!!!"

Kittin
6/4/2014 11:39:37 AM

Reason For Visit: Service
I Recommend This Service Center: No
Employee(s) Dealt With:
Chris McPhillipsChris McPhillips
Damione ThompsonDamione Thompson
Freddie VillegasFreddie Villegas
Jeremy YoungJeremy Young
  • Customer Service:

    1
  • Quality of Work:

    1
  • Friendliness:

    1
  • Overall Experience:

    1
  • Pricing:

    1
  • Overall Score:

    1.0

My Review Of Quality Nissan-Temecula:

I went to Quality Nissan in January because my husband wanted a Nissan Titan. The salesman who helped us was HORRIBLE! He said he had a used one that had just come in and he would "give us a great deal on it". After showing us the vehicle we told him we weren't interested in it because it was a 4 door (which we had already said we didn't want) and it had leather (we also said we didn't want). He became very pushy with us saying "you won't find a better deal anywhere". It's funny because I pulled up blue book on my phone and that car at a dealership should have been about $4,000 less. We were repeatedly told we were getting the friends and family discount because I already have a Nissan and am a member of the local Z club. Yeah right they pushed us so hard even after us flat out saying we weren't interested and they just never stopped. Never buy a car from these people they are over priced and over pushy! Shortly after that I had to bring my Nissan 350Z in for service because it was throwing a code for an 02 sensor. I have replaced the 02 sensor and it didn't clear it up. I spoke with Jeremy Young the service advisor who assured me they would figure out what the problem is. When 5:15PM rolled around and I still had not heard from them I called. Apparently my car had been ready for awhile but because the service advisor didn't verify my phone number (they had done service on my vehicle before and should have had it) they couldn't get a hold of me. Mr. Young stated that my 02 sensor was bad and needed to be replaced. I told him that was not the problem I had it replaced twice and he insisted it was the "other" 02 sensor. He said he would explain it all to me when I got there and go over everything. When I arrived twenty minutes later he had gone home for the day and was off the next day. When I told them I needed to speak with someone about this I was told I needed to speak to Mr. Young. After I received my paperwork with the code information I saw that to was the same 02 sensor same side same everything. So the advisor flat out lied to me. It even says on the paperwork already replaced 02 sensor and light will not clear bank 1 02 sensor is bad needs replaced. I was so upset I called the next day and spoke with Chris Mcphillips who was terribly rude. She said they would refund my money for the service but until I paid for another 02 sensor they wouldn't look any further in to the issue. I asked if I buy an 02 sensor from you can I return it when it doesn't fix the problem she said no. This is a $300 sensor. I got my money back and ran for my life. I would NEVER go to this dealership for anything. They are a rip off in the sales and service department. Oh and after carefully reviewing the paperwork they gave me (what my 02 sensor readouts were, paperwork saying I had a misfire, and my p0037 code) I noticed at the top that it was dated 3 days before I dropped my car off for service.

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"Quality Nissan was the only dealer willing work w/ me"

wongfeihong187
5/20/2014 11:20:08 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John Wright
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Quality Nissan-Temecula:

I live in San Diego and was shopping for a Nissan Leaf S so I looked at the two dealerships we had here (Pacific and Mossy). Pacific was willing to work with me, but would not go lower on the price. I showed Mossy the price Pacific was offering and they said it was a great deal and told me to take Pacific's offer. Well I didn't. I kept looking at dealerships in Riverside and Temecula area. John Wright from the Internet department emailed me, then he called me two times asking me to email or call him back. When he left a polite message, I figure what the heck, I'll call him. He told me he emailed me, but it turned out it ended in my Spam box. Anyway I told John Wright the offer I got from Pacific, and the what I wanted. Bam within an hour or so he gave me the price I wanted! This was on a weekday so I told him I'll come in with my wife and son this Saturday (May 17th). We came in on Saturday and was hoping he didn't change any of the numbers. Well true to his word John kept his promise, ran through financing and we were out of there in two hours! Told him we had to run because we had a birthday party to go to. If you're shopping for Nissan and you don't live far, check out Quality Nissan. John Wright is a real nice person. Never once did he rush us (we were rushing him), and gave us the time to make a final decision on this vehicle. We are really impressed with everything John did for us. Quality Nissan is really lucky to find a salesperson who really works to earn them business. Now I'm telling my co-workers the deal I got from Quality Nissan. Hopefully they go to John at Quality Nissan for their next vehicle (do I get any kick backs for my referral?). Just kidding. I'm just happy I got a great deal from John at Quality Nissan!

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"Quality Nissan Temecula"

leobarba1
4/11/2014 10:52:30 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Alonso Galdamez
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Quality Nissan-Temecula:

Great Service, excelent approach by the Sales person Alonso.Galdamez .
I wasent thinking one buying a car that day but Al Galdamez show me the benefit of trade in a car that didn't fill my espectations for a new car with all the espectations that i have .
Thanks Al.

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"Sales asscoiate"

reevesc89
3/31/2014 1:09:14 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Shaun LaggrenShaun Laggren
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Quality Nissan-Temecula:

I'm pleased with the new 2014 pathfinder.The staff was very helpful and polite.i I will recommend quality nissan to friend and family.

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"My husband and I own a 2001 Nissan Frontier with over..."

mleborne
12/14/2013 8:14:33 PM

Reason For Visit: Service
I Recommend This Service Center: Yes
Employee(s) Dealt With:
Jeremy YoungJeremy Young
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    4
  • Overall Score:

    4.6

My Review Of Quality Nissan-Temecula:

My husband and I own a 2001 Nissan Frontier with over 300,000 Miles on it, So we are very choosey on who works on the car, Jeremy assured us that his auto techs would take car of the truck.. He gave me a good deal on the repairs.. He was very professional and nice guy..

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"Quality Nissan of Temecula is the best dealership in town..."

ThomasDorobiala
12/13/2013 12:49:43 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kevin HayesKevin Hayes
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Quality Nissan-Temecula:

Quality Nissan of Temecula is the best dealership in town hands down. Kevin Hayes is the man!!!! He always knows how to make a good deal and fight for the customer. They are very family oriented there at Quality Nissan. I have purchased my last three vehicles from them. No other dealership in town will give you a fair and better deal than this place. Liz from the fleet internet sales department was also very helpful as well. I feel like I always get the best deal from this place. Other places like Toyota rip you off. They don't even want to negotiate the price of the vehicle. Go with Quality Nissan and you will be very happy this Christmas!!!!!!!!!!

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"Thanks to Jeremy's professional attitude and..."

william.pieczarka
12/11/2013 8:09:01 AM

Reason For Visit: Service
I Recommend This Service Center: Yes
Employee(s) Dealt With:
Jeremy YoungJeremy Young
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Quality Nissan-Temecula:

Thanks to Jeremy's professional attitude and assistance I will be recommending others to come to this location and get their services done here. His great attitude and willingness to help people is greatly appreciated.

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"Quality Nissan is extremely wonderful to work with. Liz..."

orchidmary
12/5/2013 4:00:16 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Liz
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Quality Nissan-Temecula:

Quality Nissan is extremely wonderful to work with. Liz is so helpful and she found me a great deal on a new Altima. Loved the service, the attention, and most of all...the PRICE! I purchased my car last weekend and loving my gas mileage right now. What a difference from lugging around my big suv. I give them 2 thumbs wayyy upp. I wish I could say more, but really what is there left to say except if you want a Nissan...ths is the place to buy!

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"Chris is a gem! I needed to get my Infiniti brakes..."

jenstuart
11/24/2013 9:33:47 PM

Reason For Visit: Service
I Recommend This Service Center: Yes
Employee(s) Dealt With:
Chris McPhillipsChris McPhillips
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Quality Nissan-Temecula:

Chris is a gem! I needed to get my Infiniti brakes serviced, but lo and behold the closest Infiniti dealership is in Escondido. I didn't want to have to go all the way down there and quite possible not make it back or wait forever for my car. I figured that since Infiniti and Nissan are owned by the same company that I would give Quality Nissan a shot. Luckily I called in and Chris was so kind and such a gentleman. He assured me that they service Infiniti cars all the time and that they can easily get the parts if I needed them. I rolled in early in the morning before work and took a ride on their awesome courtesy car to work off Jefferson which is only a couple miles away from the dealer. They picked me up from work and my car was all ready for me. The brake service was a great price and the service is truly worth it. It's soooo convenient and they are soooo nice.

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"I recommend Quality Nissan. I purchased a new Rogue today..."

Enoch909
11/10/2013 10:13:06 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kevin SchrockKevin Schrock
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Quality Nissan-Temecula:

I recommend Quality Nissan. I purchased a new Rogue today and I couldn't be happier with the price and courteous staff. Kevin was a pure gentlemen. Although I have found a place in San Diego that was offering me the same Rogue for the same price. I knew that I had to come back for service and Quality Nissan was extremely professional. Plus the gas, time, and my kids go to school in Menifee. I wanted to support the community near where i live. After all Temecula is where we go all the time for dining and shopping. Kevin did all the work by answering all my questions and letting me test drive a couple of Rogues. He deserves the sale. Again, what an easy and enjoyable car buying experience. My family loves our new Rogue.

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