Read Reviews Quirk Volkswagen MA

Quirk Volkswagen MA

Quirk Volkswagen MA

20 Granite Street
Braintree, Massachusetts 02184


(866) 356-9985

Quirk Volkswagen MA
Manufacturer: Volkswagen

Write a ReviewWrite a Review

  • Customer Service:

    4.5
  • Quality of Work:

    4.6
  • Friendliness:

    4.6
  • Overall Experience:

    4.5
  • Pricing:

    4.5

24-Month Rating

based on 44 reviews

4.5

4.5 out of 5

120 lifetime reviews

Quirk Volkswagen MA

Most Reviewed Employees

    Employees have not yet been listed by this dealership.

Cars For Sale by this Dealer

Need a New Car?

Certified: Quirk Volkswagen MA

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Quirk Volkswagen MA has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 6:00 AM

Sunday: 10:00 AM - 5:00 AM


Our Amenities

After Hours Drop-Off Pet Friendly
Cable TV Rental Car Service Onsite
Customer Lounge Area Shuttle Service
Drive-In Service Television
Free Loaner Cars Valet Parking
Free WiFi Vending Machines
Parts Store

nchappel
5/17/2013 2:19:13 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John Pesente
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Quirk Volkswagen MA:

John Pesente was a great sales rep. Very nice and helpful. He ran around for me and did everything to help me. Would definitely recommend.

Was this review helpful to you?    Yes | No

Twitter
flrcd1
5/10/2013 3:06:02 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ron Novin
  • Customer Service:

    N/A
  • Quality of Work:

    5
  • Friendliness:

    N/A
  • Overall Experience:

    N/A
  • Pricing:

    N/A
  • Overall Score:

    5.0

My Review Of Quirk Volkswagen MA:

Best sales person, very helpful! He really listened to what I needed and wanted. I was looking to save fuel and went with the passat tdi. I love it, if your in the market for a VW go see Ron!!

Was this review helpful to you?    Yes | No

Twitter
rhenrique
5/3/2013 11:37:00 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Moustafa hamouda and Bob K
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Quirk Volkswagen MA:

on April 31 2013 i came into Quirk volkswagen looking to trade my vehicle in for a Used VW GTI and i was already stressed from alll the dealerships i bin to cause of the inventory and prices, but Moustafa(sales rep) and Bob(finance) couldnt have done any better making my experience as pleasant as it was. These gentlemen were very informant and bent over backwards to help me find the car i wanted and to make it affordable for me overall the best experience I've had in a dealership.

Was this review helpful to you?    Yes | No

Twitter
SethFleischmann
4/27/2013 4:30:06 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Lawson Bibuld
Rachel Moozadeh
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Quirk Volkswagen MA:

I worked with Lawson Bibuld and Rachel Moozadah on a lease for a 2013 Jetta, and both couldn't have been more helpful. I was coming out from the Springfield area, and they went out of their way to do as much as we could via email, so that I could bring in my trade for appraisal, and sign the papers on the new car.

Overall, I felt they listened to my requests, and worked with me as much as possible to get a deal done that worked for both sides. I was treated fairly, with none of the stereotypical car salesman tactics. I highly recommend working with Lawson and Rachel. When it's time for another lease, I wouldn't hesitate to take the ride back to Quirk.

Was this review helpful to you?    Yes | No

Twitter
Goodwin23
4/9/2013 6:36:59 PM

Reason For Visit: Service
I Recommend This Dealer: No
Employee(s) Dealt With:
Brad
  • Customer Service:

    1
  • Quality of Work:

    1
  • Friendliness:

    1
  • Overall Experience:

    1
  • Pricing:

    1
  • Overall Score:

    1.0

My Review Of Quirk Volkswagen MA:

Twice now I've left this dealership and had the same issue on the ride home. On one I can forgive because it's a check engine light, and might be more unpredictable. I put it in last week though because it was riding rough and the check engine light was on still from the first repair (and after 3600 in repairs it came back on during the ride home). I was quoted 2700 for those repairs, and it came in 1000 over that estimate. Regardless, for it riding rough they said it would be 500. I asked specifically if this would fix it because I've dropped significant money now into a 7 year old car and didn't want to invest more. They said the manager would look at it to ensure everything was fixed. Well they found another issue, but thankfully it was covered under warranty. They assured me that this would fix it. It bothered me that they wouldnt ensure it would be fixed for sure without me suggesting it, but that's another story. We pick it up and my wife drives the car for less than a mile and says it sounds worse than ever. I call them immediately and they tell me to bring it in. They test drive it around the building and determine a bearing is going. What this tells me is that they didn't test drive it before telling me to pick it up for 1. Second, they didn't really check the car to ensure that's all I would pay if it was that easy to tell what was wrong. All I got for an answer was that they didn't have a crystal ball (though this one didn't require it in my opinion), and that they could help me with the labor costs but that it would still be close to $300. I am really disappointed in this location after buying the car new there. I was planning on buying again there, but won't after going through this. I still feel that after 4500 in repairs this one should be covered. I specifically asked if it would be fixed for 500. I was assured it would be. Seems very deceptive for something so easily detectable to not be mentioned. Everywhere it says you stand by your work, and on the work order it says it was running rough. That wasn't fixed and you're "standing by your work" by making me pay for another shot at fixing the car.

Was this review helpful to you?    Yes | No

Twitter
mikerph2002
3/27/2013 1:51:51 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Conrad
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Quirk Volkswagen MA:

Came in with my 2011 Tiguan for it's yearly maintenance, which is free by the way. Drove away with a 2013 Tiguan. They are always friendly and courteous and know me and my partner by name. Since 2008, we have bought/leased 2 Eos' and 2 Tiguans. Wouldn't be happier with the service we get from Quirk VW.

Was this review helpful to you?    Yes | No

Twitter
KateKilby
2/1/2013 10:31:32 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jason Thompson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Quirk Volkswagen MA:

Easy to work with. Beat every other VW dealer in price by a substantial margin. Highly recommended ans ask for Jason when you come in.

Was this review helpful to you?    Yes | No

Twitter
Jill E.
1/31/2013 8:35:06 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Stephen Hamilton
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Quirk Volkswagen MA:

Just left quirk vw w my fourth new car from Quirk. They have great sales people, the service is quick and easy and they always give a good price. Stephen was awesome!

Was this review helpful to you?    Yes | No

Twitter
A5ASSINA
1/1/2013 10:17:06 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
David Humphrey
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Quirk Volkswagen MA:

Great experience, very friendly and family oriented. David was very friendly, helped us find the right car, worked very hard to get us a good deal on the car. I will recommend this dealer to everyone who's shopping for a VW.

Was this review helpful to you?    Yes | No

Twitter
Jcantu27
12/6/2012 7:23:46 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Matt
Steven
Kenny
Mina
Rachel
  • Customer Service:

    N/A
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Quirk Volkswagen MA:

I came in looking to shop around and see what my options. The staff here was very friendly from pickup at QuincyAdam T stop through signing and walking out door. They worked with me as much as possible getting me a very aggressive deal. Even though I was hesitant to come here based on reviews I read from Yelp, I would definitely recommend Quirk to a friend.

Was this review helpful to you?    Yes | No

Twitter

Reviews 11-20 >>