REM Automobiles Inc

Outstanding customer service!!!!!! Where do I start...I took the time while looking for a vehicle to stop in to Rem automobiles in Worcester and let me say I could not be happier...The Where do I start...I took the time while looking for a vehicle to stop in to Rem automobiles in Worcester and let me say I could not be happier...The moment I arrived I was greeted by a friendly face( ask for Marc)!!! He took me in and helped me find the absolute perfect vehicle and made sure I was taken care of in the process..If you are looking for total transparency and not to be shoved in a room while a suit and tie see if they can make a deal in secret this is the place for you. Marc was very friendly, informative and extremely helpful...Enough said..If you are looking for A++ customer service and a great selection of vehicles, this is the place to be!!!!! Thanks Rem.....Jamie N More

Fantastic! This place is awesome! Great customer service with reliable cars at great prices! They are willing to try anything to help you get into a car. I came This place is awesome! Great customer service with reliable cars at great prices! They are willing to try anything to help you get into a car. I came in looking for a car and was able to take it home after just 2 days! They also have 1st time buyer packages which was how I was able to get mine! I absolutely love my car and am 110% happy and satisfied with it! They have 2 full time mechanics who only take care of the cars of their customers at a lower price than your average mechanic. Even if your warranty is up they are still happy to help you! If anyone is looking for a new vehicle Mark is the guy to see!! :) Thanks again! More

Great experience! We worked with Mark he was very helpful and got us a great car. I will for sure be going back to REM when I need my next car. We worked with Mark he was very helpful and got us a great car. I will for sure be going back to REM when I need my next car. More

Great! Never felt so glad to have stopped at a car dealership before in my life. Until I went to REM Auto. Everything was taken care of very quickly and the Never felt so glad to have stopped at a car dealership before in my life. Until I went to REM Auto. Everything was taken care of very quickly and the service was amazing. More

Bought a total LEMON, they won't even call me back! First off- I’ve never written a negative review about a business in my life, but this place REALLY worked hard to earn this one! I purchased a newer- First off- I’ve never written a negative review about a business in my life, but this place REALLY worked hard to earn this one! I purchased a newer-model truck less than 4 months ago, and since then I’ve put roughly 4,000 miles on it. In that time, I’ve had nothing but problems. WHAT A LEMON this thing is! -Check Engine warning, Airbag System warning came on at different times (starting a few weeks ago) and are now on solid. -4WD system is non-functional- I just get a Service 4WD warning -Front tires are bald on the outside edges- paid for an alignment, rotation and balance (which their mechanic refused to do before I took the truck) and it didn’t fix anything, so obviously something is wrong in the front end, and they just put new tires on the truck to get it off the lot. -Window trim on the outer windows is broken off, another item which they refused to fix before I took the truck. -The real kicker is that they needed to replace something in the steering column before I took the truck, and that part is broken again! The wheel pops like a broken hip every time I turn the truck! I’ve tried to communicate twice with this place to remedy the issues with this LEMON and they won’t even get back to me! Not only will I never return, I’m going to spend my free time making sure EVERYONE knows the TRUTH about this place. More

We had a great experience at REM! Paul was very friendly and easy to talk to. He listened to our needs and helped us find a great car! I highly recommend REM to anyone interested. and easy to talk to. He listened to our needs and helped us find a great car! I highly recommend REM to anyone interested. More