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RK Chevrolet

Virginia Beach, VA

4.4
177 Reviews

2651 Virginia Beach Boulevard

Virginia Beach, VA

23452

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Showing 177 reviews

August 15, 2022

Service center is AWFUL…salesman was great but will never buy a vehicle from them because of the awful service provided by their service center More

by Hattiecherry
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Peter Daskal
Aug 15, 2022 -

Hattiecherry responded

Service center is AWFUL…salesman was great but will never buy a vehicle from them because of the awful service provided by their service center

Aug 29, 2022 -

RK Chevrolet responded

Dear Hattiecherry, Thank you for sharing your feedback. I apologize for your experience. I would like to talk with you, please call me on my direct dial number at (757) 431-6585. Sincerely, Jay Craig Fixed Operations Director

July 28, 2022

Terrible customer service Wont call back. Front brakes on metal in 3 months. Promised stuff but never came through with it. More

by Shaverjh
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Genson
Aug 02, 2022 -

RK Chevrolet responded

Dear Shaverjh, Thank you for speaking with me. I will be researching your concerns and will work towards a resolution. Sincerely, Doug Reader Service Manager (757) 431-6694

June 16, 2022

I purchased a 2020 Toyota Tacoma from RK used car lot in Virginia Beach Virginia. I had the best car buying experience I have ever had. Everything was relaxing and stress free and the best customer service More

by Cody T
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Tran, Dominique Blair, Shavon McKnight, Perry Dearing
Jun 20, 2022 -

RK Chevrolet responded

Dear Cody T, We want to thank you for taking the time to let us know about the 5 star experience you had here at RK! We also want to thank you for taking the time to write such kind comments about our awesome staff members, they all do a great job for their customers. Congratulations on your purchase and welcome to the RK family! Sincerely, Shelly Glazer Customer Satisfaction Manager (757) 431-6539

January 28, 2022

Just want to give a shout out to my favorite parts delivery driver Bob Carr! Working for Tidewater Auto Electric, we service all of Tidewater and getting our parts in a timely manner and with friendly More

by ADVISOR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Carr
Feb 01, 2022 -

RK Chevrolet responded

Dear Advisor, Thank you for the 5 star rating and for your kind comments about Bob, he does a great job for his customers! We look forward to seeing you again in the future! Sincerely, Shelly Glazer Customer Satisfaction Manager (757) 431-6539

December 03, 2021

Stay away from the used car lot save your time and money and go elsewhere worst experience still have bad anxiety after sitting 6 hours and having my down payment taken leaving with no car and giving false More

by ashleythompson2020
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Skylor, jason
Dec 06, 2021 -

RK Chevrolet responded

Dear ashleythompson2020, Thank you for sharing your feedback. I apologize for your experience. I would like to talk with you, please call me on my direct dial number at (757) 431-6545. Sincerely, Greg Reynolds General Manager

November 19, 2021

Well I guess the only way to get the owner of RK Chevy to contact me is to leave him a poor review?? Hmmmm ok so me and my wife moved to VA. a few months back to be closer to our grandchildren and hopes of a More

by brotherspaintball69
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Hilgetag
September 29, 2021

Absolute worst dealership for sales and service. Sales doesn't even know what they sell. More

by GBrand
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unkown
Oct 02, 2021 -

RK Chevrolet responded

Dear GBrand, Thank you for your feedback, we are constantly striving to do better and would value the opportunity to discuss your experience. Please call me on my direct dial number at (757) 431-6545. Sincerely, Greg Reynolds General Manager

September 19, 2021

I bought my first new vehicle from here and everyone made me feel comfortable during the process. More

by jeremy.clark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Sorensen
Sep 20, 2021 -

RK Chevrolet responded

Dear jeremy.clark, Thank you for taking the time to write such kind comments and for rating us as 5 stars, we appreciate it! Sincerely, Shelly Glazer Customer Satisfaction Manager (757) 431-6539

September 12, 2021

I have bought many cars from RK and each time is amazing. They treat me like family and are always very helpful. They service department is also amazing. Love RK and will continue to do business with them an More

by kaylabillingsley918
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Sorensen
Sep 14, 2021 -

RK Chevrolet responded

Dear kaylabillingsley918, Thank you for taking the time to rate us as 5 stars and for your kind comments, we appreciate it! Sincerely, Shelly Glazer Customer Satisfaction Manager (757) 431-6539

March 10, 2021

I had a bad experience in purchasing a vehicle a week before going to RK. I had been sold a vehicle by another dealer that looked great but turned out to be completely rusted underneath, from bumper to b More

by Bluepearl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Ramos
Mar 22, 2021 -

RK Chevrolet responded

Dear Bluepearl, We want to thank you for taking the time to let us know about your 5 star experience here at RK. We also want to thank you for your wonderful comments about Richard, he goes above and beyond for his customers. Congratulations on your purchase and welcome to the family! Sincerely, Shelly Glazer Customer Satisfaction manager (757) 431-6539

Mar 22, 2021 -

Bluepearl responded

Thanks Shelly. Do I gget a Wawa gift card?

Mar 22, 2021 -

RK Chevrolet responded

Dear Bluepearl, Yes you do! Please contact Richard to discuss how you would like to receive the gift card! Sincerely, Shelly Glazer