Purchased a car and after signed contract they said bank no longer hold b/c one job was seasonal. Had car 3 months and kept contacting to see what was happening. One day go outside and car gone. Said they tried to contact me to finish loan and that's bull. I took to court And had proof of my records of phone calls and texts showing I was right and shld get all of my deposit back plus money they caused me to lose from not having transportation to work. Judge took thief word under oath (b/c they had a lawyer) with no documents or proof and I had documents of phone calls an texts to show proof of trying to settle and get new approval!! RK KNOWS THEY WERE WRONG AND OWED ME THE $831.00. AND THEY RATHER PAY FOR A LAWYER THAN REFUND MONEY OWED TO ME FROM MY DOWNMPAYMENT. DONT TRUST THEM. THE FINANCE STORM MANAGER DOUG B. was very IGNORANT, RUDE AN THREATENING ALSO. HE SHUT THE DOOR OF PHIL( the finance man) office and then tried to point his finger at me and make threatening statements!! I WILL NOT BE TREATED LIKE THAT FROM ANYONE AND NEITHER SHOULD U. AVOID ALL POSSIBILITIES AND BUY UR CAR SOMEWHERE ELSE!!!! I ended up going to THE AUTO PLAZA ON BLACK HORSE PIKE AND HAD GREAT CUSTOMER SERVICE AND LEFT WITH CAR THAT DAY!!

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Brought my truck in to have catalytic converters replaced under warranty, two days later I developed an exhaust leak brought truck back in to have it fixed and was told they can't hear it but they tightened everything up anyway, well two days later it was leaking again brought it back two weeks later( because I can't be without a truck) and also told them there was a hole in my front tire that needed a plug, and to no surprise I got a call from Lou that they can't hear exhaust leak and can't find the hole in the tire. I immediately went there to see what was going on, only to see a muddy tire that obviously was never checked with soapy water and upon starting the truck up could hear the obvious exhaust leak after a couple of B.S. excuses from lou at the service desk saying its not from the part they replaced so they could weasel their way out of fixing it again the actual mechanic agreed with me that it is indeed leaking and needs to be replaced again, the Story goes on and on...... Finally after three trips back and fourth and yelling and screaming the truck was done. This Is the biggest group of incompetent people I have ever seen!!!!! Stay far far away !!! If they can't even plug a tire how can you trust them to do a major repair!!! I would never send my worst enemy to this place. STAY AWAY YOU HAVE BEEN WARNED

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the attention,attitude and overall friendliness of this organization was exemplary. I previously purchased a cadillac at this location, and i was more than happy with the same salesman [James A. Smith] at the time, i was unaware of his promotion. What a WISE choice. I will definitely be promoting RK Chevrolet to all my friends,family and all fellow NJT employees.

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I am rating RK Chevrolet basis on my experience with them from purchasing three vehicles, James Smith was my salesman and did an outstandig job. I would recommend RK Chevorlet to all my family members and friends.


Sincerely,

Allen & Barbara Hundley

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I brought my car in for service and not only were they extremely friendly and helpful, the bill was considerably less than the original estimate. My car was fixed within 48 hours and I was happily back on the road. Lou explained everything to me so I knew exactly what was wrong and what they were doing to fix it. There were no additonal charges or unnecessary services pushed on me like so many other garages practice. I would without a doubt recommend RK Chevrolet and Lou for any service or maintenance. Thank you.

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Over the years James Smith has helped place my family members in great running vehicles and I look forward to purchasing my next Camaro from him.

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I have had the pleasure of dealing with your sales, service, finance departments for the last 10 years and have had personal dealings with Phil D'Agostino, who has given us expert direction in your dealership. We have always had very friendly experiences and excellent service. We highly recommend this dealership to all our friends and family.

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my wife and i have been purchasing our vehicles from RK autogroup for 7 years now and have had nothing but positive experiences. We especially enjoy working with Phil D'Agostino and James Smith. Their level of professionalism and knowledge is very refreshing. We look forward to many more years of stress free car buying.

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I Brought my Car some time ago from James Smith, who attemps to sell me each time he sets up my Appointment with Dave Pastor who always helps me keep my little car going!!!! But when I'm ready I will go see Mr. Smith

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I have been buying cars from rk for many years. They always have a great selection and are willing to find it if it isnt on the lot. I always see james smith to handle the numbers, which are always painless, and phil d'agostino makes sure the finance process is smooth as well. I wouldnt go anywhere else to shop for a car!

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