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Raceway Kia of Conshohocken - Service Center

Conshohocken, PA

3.4
21 Reviews

21 Reviews of Raceway Kia of Conshohocken - Service Center

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April 19, 2024

awful place. took 9 hours to fix the two simple recalls and oil change. they brought the car out with the check engine light still on. after all of this they neve More

by Seamus M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron Wolf
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Raceway Kia of Conshohocken responded

Seamus, I'm sorry to read about your experience. It's clear we fell short of providing a timely and thorough service visit for you. The cigarette butt is particularly concerning as it goes against our cleanliness standards - my apologies for this oversight. We'd like the opportunity to make things right if you're willing to discuss this further, please reach out at your earliest convenience. Thank you, Aaron Wolf - Service Manager - (610) 279-3020

December 30, 2023

I can always get an honest answer from Michelle. She's Great! Makes it easy to make decisions for my vehicle More

by lpfefferle77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele Fister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Schantz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Raceway Kia of Conshohocken responded

Thank you so much for your positive comments about Raceway Kia of Conshohocken! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 06, 2023

Had a fantastic experience with Hassan at Raceway Kia. He was transparent, honest, and worked hard to get me the best possible deal. I couldn't be happier with my purchase and the overall experience. More

by Tony
Recommend Dealer
Yes
Employees Worked With
Hassan Arouh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Raceway Kia of Conshohocken responded

Tony, we are so happy to read such a great review about Raceway Kia of Conshohocken! We can't wait to see you again, have a great day.

November 03, 2023

Cris at Raceway Kia made my car buying experience a breeze. He was patient, knowledgeable, and genuinely cared about my needs. Left the dealership with a smile and a car I love. Thanks, Cris! More

by jmcaballes07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cris
Nov 07, 2023 -

Raceway Kia of Conshohocken responded

We are so pleased you enjoyed your visit to Raceway Kia of Conshohocken! We hope to see you soon!

October 31, 2023

Hakim was a game-changer for me at Raceway Kia. He listened to my needs, was super patient, and ensured I got a deal that was perfect for my budget. Exceptional service! More

by castroroyden50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hakim
Nov 01, 2023 -

Raceway Kia of Conshohocken responded

We're pleased to hear about your experience with Hakim at Raceway Kia of Conshohocken. Providing exceptional service and ensuring you got a deal that fits your budget is what we strive for. Thank you for your kind words!

October 30, 2023

Kelly assisted me with my 2023 Kia Seltos. I had the cabin filter changed, new wipers, and an alignment done. Kelly was very professional and kept me up to date with all service details. I was More

by stylistgirl1230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
Nov 01, 2023 -

Raceway Kia of Conshohocken responded

Thank you for your feedback about Kelly and the service on your 2023 Kia Seltos. We're pleased to hear that Kelly provided professional and up-to-date service, and that you were happy with your customer service and repairs. We appreciate your business and look forward to assisting you with any future automotive needs.

October 30, 2023

Took my car in for service at Raceway Kia of Conshohocken and was genuinely impressed. The team was professional, timely, and kept me informed throughout. Will definitely be returning for future services! More

by JayRignat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele Fister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Raceway Kia of Conshohocken responded

Hi Jay, thank you for the kind words about our team. We can't wait to see you again, have a great day.

October 20, 2023

Oil change disaster drove 20 min oil pored out car shut down towed away. Manager was uncaring. Said accidents happen no big deal. No car for me to use. Then he offered free oil changes ( I all ready get t More

by Deschevled
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Aaron Wolf
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russell "Big Russ" Bell
Nov 01, 2023 -

Raceway Kia of Conshohocken responded

I'm truly sorry to hear about the unfortunate experience you had during your recent visit to our service center. Please accept my sincere apologies for the inconvenience and frustration you endured. This is not the level of service we strive to provide to our customers. Please allow us the opportunity to make amends and provide you with a more positive experience in the future. If you have any further concerns or questions, please do not hesitate to reach out. Sincerely, Raceway Kia of Conshohocken Management

October 10, 2023

I have been going to Raceway Kia for over 6 years. Yesterday on 10/9/23, I was there for a scheduled oil change for which I waited 3 hours for completion. I was originally told that it would take abou More

by pjoneshawkins
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michele Fister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Raceway Kia of Conshohocken responded

We're disappointed to hear of the negative experience you had at our location. We hope you are willing to give us another chance. Please reach out to us at (610) 279-3020 so we can work towards a resolution. Sincerely, Raceway Kia of Conshohocken

September 26, 2023

Do not recommend service at Raceway Kia. At my last appt., I came for an alignment, but the tech broke the adjustment bolt, rendering my car undriveable. I was not consulted about the adjust More

by Sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Manager in December of 2022.
Oct 03, 2023 -

Raceway Kia of Conshohocken responded

Sandy, We're disappointed to hear of the negative experience you had at our location. We would like to work towards a resolution, so if you are willing, please reach out to us at (610) 279-3020 to discuss this further. Sincerely, Raceway Kia of Conshohocken Management

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