Rainbow Chrysler Dodge Jeep LLC - Service Center
Covington, LA
299 Reviews of Rainbow Chrysler Dodge Jeep LLC - Service Center
Everyone was very pleasant and helpful. My service did not take that long to complete. My service did not take that long to complete. More
Dealership has been great,there trying there best to fix the issue with The constant stalling out and ABS Stability control light coming on and killing engine , they have changed out several parts and now S the issue with The constant stalling out and ABS Stability control light coming on and killing engine , they have changed out several parts and now Stellantis and the dealership are working hand in hand to figure out the issues after multiple parts have been changed under warranty and still my 2024 Ram 1500 eTourque 3.6 still sitting in shop with only 7900 miles on a brand new truck! I would think it's everything related to the Stability control Software Glitch hopefully it can be resolved and really fixed 100% and back to new truck status, in the meantime dealership gave me loaner on the 15th of February here is the 24th of February still don't have my truck back or know what is the resolution. Stellantis,Ram,FCA , need to stop manufacturing vehicles with problems I would hope that if Stellantis is stepping up with engineers to resolve issues should not extend so long as these are same engineering that built the truck, possibly it's a throttle body sensors, or need PIM installation, the truck drives fine on highway only stalls out at stops and it's going to cause an accident as a consumer I plan to buy many more trucks I would really like this issue to get resolved soon and correctly fix as at this point parts are being changed and the system is giving false code readings and or maybe trial and error to resolve faulty parts. I would like the manufacturer to either fix or give me a replacement. More
Rainbow Jeep/Dodge/ram dealer in Covington Louisiana Is just fantastic. This is our fifth vehicle to buy from them and we would not go anywhere else even with the market as it is. Their sales and service a just fantastic. This is our fifth vehicle to buy from them and we would not go anywhere else even with the market as it is. Their sales and service and even financing is the best! Mark, Cody and Debra are so professional and personable. Service dept personnel are attentive and Debra, service manager is so organized and great. More
Dealership and service department ever! We continue to buy our vehicles through them! The staff is professional and work well together. We continue to buy our vehicles through them! The staff is professional and work well together. More
The service agent failed to even keep me updated on progress of parts and repair progress of parts and repair More
David Monk and all the service dept. staff were great - as they usually are. Much appreciated. staff were great - as they usually are. Much appreciated. More
Couldn’t even get my service done. When I made the appointment a week again made sure to tell them I only had so much time to wait. They assured me it would be done in the allotted ti When I made the appointment a week again made sure to tell them I only had so much time to wait. They assured me it would be done in the allotted time. Of course when I show up for the appointment that timeframe is not possible. I understand people come in unannounced but they should honor the appointments they set. Not the first time having issues with the service center. They once kept my truck all day literally 9 hours to do a software update. More
Quick service and on time with the appointment. Easy scheduling and all work was done in a professional manner. Easy scheduling and all work was done in a professional manner. More
Horrible buying experience. Sold me a vehicle with engine issues. Said they'd repair the issue. Kept the vehicle for several days only to repair nothing. Kept the vehicle for se Sold me a vehicle with engine issues. Said they'd repair the issue. Kept the vehicle for several days only to repair nothing. Kept the vehicle for several more days. Offered to pay first payment, but that didn't happen. I wouldn't recommend this dealership. More