Rainbow Chrysler Dodge Jeep Ram of McComb, LLC - Service Center

I will start by commending your parts department for going above and beyond for finding and obtaining the parts needed. My car had been towed to your location that morning. The service department check- going above and beyond for finding and obtaining the parts needed. My car had been towed to your location that morning. The service department check-in was a different story. I explained what service i needed for my vehicle. I was advised that this dealership did not normally work on cars 2005 or earlier. I understand the problems related to parts, but I attempted to reduce issues by purchasing the necessary part in advance. I understand that use of customer parts can be an issue, but the parts offered were aftermarket Mopar compatible. I was advised that use of MY parts would not be warranted I was advised that a diagnosis was needed to which I advised the clerk that I knew the issue and merely wanted specified repairs in lieu of a $165 diagnosis. Per the parts dept. The Mopar parts were not available and I agreed on aftermarket products that matched the ones I purchased. The parts department ordered the correct parts ( with my confirmation of the part numbers) I previously purchased. The repairs were completed in a reasonable time frame. In conclusion, I have maintained my Jeep for 461,500 miles in 90% of the repairs and the self perceived attitude at check-in made me feel my business was not wanted. I regret at age 71 (retired veteran) I couldn't complete the project at my home (outside), but in the future, services needed will likely referred to another dealership. Apologies, etc. Are not necessary as it cannot undue the actual events that transpired. The "yes" recommendation provided for others is provisional and very limited. Oh, ya'll serviced my car in 2022. Hmm. Sorry for the left of my response. More

Fast and kind, only négative comment would be should wipe the dirty hand prints off. the dirty hand prints off. More

Excellent timely service. Friendly and very professional. Will recommend to anyone who needs work done to their car/truck Friendly and very professional. Will recommend to anyone who needs work done to their car/truck More

The service staff is always friendly and take care of my jeep’s service needs. They have been serving my vehicles for 5 years and always do a great job. jeep’s service needs. They have been serving my vehicles for 5 years and always do a great job. More

Great staff that are knowledgeable and keep me informed of all work that is being done or needs to be done of all work that is being done or needs to be done More

Great customer service, friendly and welcoming atmosphere. Staff is very knowledgeable about the cars and they’ll get you a great deal on a car. atmosphere. Staff is very knowledgeable about the cars and they’ll get you a great deal on a car. More

I have had a problem but they always make it good with great service. Thanks great service. Thanks More

Everyone was awesome and extremely nice! ! I was very satisfied with the work done on my vehicle!! ! I was very satisfied with the work done on my vehicle!! More

Really nice and courteous service department. Very clean facilities. Would recommend to all friends and family Very clean facilities. Would recommend to all friends and family More

Wasn't please because my problem was not corrected couldn't get my part riding with abs light brake light etc. Some of the staff was awesome couldn't get my part riding with abs light brake light etc. Some of the staff was awesome More