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Rairdon's Dodge Chrysler Jeep of Kirkland

Kirkland, WA

4.1
828 Reviews
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12828 NE 124th Street

Kirkland, WA

98034

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Showing 828 reviews

June 10, 2024

I am very pleased with the quality of work that was done in my Jeep. Workers were communicative and got everything done on time More

by lockunlockllc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

Customer service is good. No appointment but took me in and done in an hour. Do recommend. More

by john.crowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

john.crowell responded

I gave the sales Team only three stars... Here is why. I went to Rairdon's jeep in Monroe to look at an advertised vehicle, I was greeted by a Sales person and he said go look around, someone up there (showroom) should be able to help us... Well, he proceeded to locking the gate and no one was in or around the showroom. Fortunately we parked outside the gate. I worked in the Car Biz for 33 years... never ever have I or any dealer I worked for turned someone away and just closed up shop... Total xx. I was hesitant to even use your Kirkland store, but location was good for us...And Service has been good.. I do appreciate that. Nice people.

June 03, 2024

Good response time for appointment. Easy to communicate with. Positive outcome. The staff were friendly and efficient More

by Relzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team Megan
May 31, 2024

Service was great and fast Megan kept me informed of the progress and status of my truck More

by knmarcoux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024

Great people! They worked endlessly to get me the car I wanted. They were patient and knowledgable. I got a loaner to use until my car is ready. More

by Jeeper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024

Great costumer service, I find the car I want. Thank you Alma for your help. More

by Jenny472023
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024

Experience wa great. Interaction was customer centric. Service performed as expected and within the promised time. More

by indy.crowley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024

Great service and great staff . Large inventory and great service department too after buying two Jeeps from this dealership . More

by Moyousef11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

Always reliable and knowledgeable and gets me in and out quickly! Love them and will only go to them! More

by emmieinseattle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meghan
April 25, 2024

The worst experience ever. Brand new Hornet RT it went lemon and their service dept just refused to work on it. Kevin in service is so stupid he doesn’t even know he is stupid. More

by joedanbeard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kevin Graham
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