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Rairdon's Dodge Chrysler Jeep of Monroe - Service Center
Monroe, WA
90 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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90 Reviews of Rairdon's Dodge Chrysler Jeep of Monroe - Service Center
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June 13, 2018
Sunday Service I had an issue with my Jeep Cherokee on a Sunday when the service department wasn't open. It was something to do with a coil and a spark plug. The m I had an issue with my Jeep Cherokee on a Sunday when the service department wasn't open. It was something to do with a coil and a spark plug. The manager Garret advised me not to drive it, but I was stuck without a way to get around and my husband was out of Monroe all day. Garret offered me a service loaner which totally saved the day. I really appreciated them extending that courtesy, it was a very stressful week with a ton of different things going on for my family, and if we had to try to shuffle cars around it would have been a nightmare.. They got my Jeep all fixed up and under warranty, so it only cost me $13. More
by EmilyW
Employees Worked With
Garret
June 12, 2018
Very satisfied.. Great team they always fix my issiues i drive a 300s and irs one great car .the service dept takes good care of my ride..and the detailing dept is awe Great team they always fix my issiues i drive a 300s and irs one great car .the service dept takes good care of my ride..and the detailing dept is awesome More
by Longshore ride
Employees Worked With
Dennis alex, Ron Zimmerman, Customer Relations Manager
May 30, 2018
Best service possible We own 2 Wranglers that we have had serviced here and they are quick, efficient and cordial. We will be definitely using them for our future service We own 2 Wranglers that we have had serviced here and they are quick, efficient and cordial. We will be definitely using them for our future service needs More
by Jeepedx2
Employees Worked With
The service dept
April 21, 2018
Service department The service department at Rairon’s Monroe is the best! Brandy my service advisor is the best. She keeps me well informed, completes the repairs in a The service department at Rairon’s Monroe is the best! Brandy my service advisor is the best. She keeps me well informed, completes the repairs in a timely fashion, and the best part is they are honest. They don’t tell that you need all kind of repairs done that you don’t need. I am referring all my friends and family to Rairdons Monroe service department. More
by c. Cline
Employees Worked With
Brandy lines
February 14, 2018
Was easy getting a car, nightmare repairing it. Got the car here and paid for extended service plan, after about 6 months my car developed a starting issues and so I took it in to get it repaired... Got the car here and paid for extended service plan, after about 6 months my car developed a starting issues and so I took it in to get it repaired... They couldn't figure it out so they replaced the starter, after leaving I found what looked like my old starter still covered in mud and issues still present. Next visit they claimed my engine was getting flooded from a leaking head gasket, I knew it wasn't as I could easy push start the xxxx thing but if it was leaking then getting it repaired is still important, come to find that after all that work my main issues was still present and a lot of time was wasted. after that last visit they topped off my fluids after I asked they made sure a winter blend was used for windshield wiper fluid and they told me thats what they used, come to find out over the mountain pass that it was not and my wipers were frozen in the center of my windows and paint damaged on hood... Worst service possible, had repairs from another facility done after I had it towed there for my belt falling off... And they found a bad ground cable, along with needing a broken bolt removed from engine and damaged tensioner pulley replaced. More
by Main
Employees Worked With
Customer Relations Manager
February 06, 2018
You lie!! I brought my Dodge truck in for a LOF and the service advisor tells me "We're old fashioned out here. We do it right." HAH!!!!!!! Nothing was lubed an I brought my Dodge truck in for a LOF and the service advisor tells me "We're old fashioned out here. We do it right." HAH!!!!!!! Nothing was lubed and the LOF guy checked off the brakes in the green on the check sheet. Less than 500 miles later the front pads were metal-to-metal. No, I do NOT recommend Rairdon's Dodge Chrysler Jeep of Monroe. If I could rate you at less than "One Star", I would. You need a negative star option for the rating. More
by Tailgunner
Employees Worked With
A. Weasel
January 18, 2018
Good Work done Well The people at Rairdon's Dodge are very pleasant and helpful. I dropped my Jeep off on a Sunday night and the sales people made sure everything was ta The people at Rairdon's Dodge are very pleasant and helpful. I dropped my Jeep off on a Sunday night and the sales people made sure everything was taken care of. The service people were courteous and helpful. More
by Jeep
Employees Worked With
Sales and service people
January 07, 2018
Love Blake! A really good time with Blake! He answered my questions fully, gave his honest opinion, and worked with my to see that my needs were met. Go here! A really good time with Blake! He answered my questions fully, gave his honest opinion, and worked with my to see that my needs were met. Go here! More
by bjackson
Employees Worked With
Blake
December 27, 2017
repair Would recommend, fast good service no wait for your apt 2,3 weeks and very nice employees that will answer all your questions took them 1.5 to replace Would recommend, fast good service no wait for your apt 2,3 weeks and very nice employees that will answer all your questions took them 1.5 to replace my part. More
by Greg
Employees Worked With
Customer Relations Manager
December 23, 2017
Great Dealer, Nice People I have had several cars from this dealer and have always been treated very well, from the sales people to the front desk,to Brandi who has always done I have had several cars from this dealer and have always been treated very well, from the sales people to the front desk,to Brandi who has always done that little extra to help us in the maintenance department. More
by 300man
Employees Worked With
Brandi
