Rallye Acura

I must say this was one of the worst experiences I had at Rallye Acura. I had an appointment for 9:40am. I checked in a few minutes before. It took my service rep, Richard Wong a little while before he ca Rallye Acura. I had an appointment for 9:40am. I checked in a few minutes before. It took my service rep, Richard Wong a little while before he called my to his desk. He asked me if I would be waiting for the car. He informed me it would be an hour to an hour and a half. I had no problem with that. After two hours I walked to his desk and he said he would see what the status of my car was. He informed me it would be done shortly. I waited another half over to go back to his desk. He said he would go check on the car. He came back to me and said it was almost done. Again I waited another half hour & I walked over to his desk and asked to speak with the service manager. Chad Tammaro. He came out immediately and started with many apologies. People were out sick and they were back up. If this was the case, which I'm sure it was they shouldn't have taken walk-ins at all. Who left before I did. I said this was unacceptable. I should have been offered a loaner car if this was going to be a half day production. I missed another appointment in the meantime. Chad really hard to help, but it was out of his control. I have been so happy with the dealership and hope this never happens again. More

Both me and my sister bought our favorite cars with Thomas Ng in Roslyn Acura, Mr.Ng is very professional and helpful , we will definitely return back for our next new car ! Thomas Ng in Roslyn Acura, Mr.Ng is very professional and helpful , we will definitely return back for our next new car ! More

One of the best dealer in my experience, I will come back for the next car. for the next car. More

It was awesome being at this dealer everyone was great and service was also amazing and service was also amazing More

I had a great experience at rallye acura all of the service workers were very helpful service workers were very helpful More

Smooth process from start to finish with Rallye Acura. Highly recommend Thomas, Sales Consultant. He is very knowledgeable, patient and caring. Will definitely return for my next purchase. Highly recommend Thomas, Sales Consultant. He is very knowledgeable, patient and caring. Will definitely return for my next purchase. More

My visit was nice and my vehicle was serviced in a timely manner, thanks again manner, thanks again More

Danny has been so easy to work with. I just leased my second car from him and he treats me like family. Helped and explained everything to me and was very thorough. Was not pushy and was I just leased my second car from him and he treats me like family. Helped and explained everything to me and was very thorough. Was not pushy and was easy to talk to. More

Danny is family, I have leased my last 4 cars from him and he has done right by me each and every time! Both myself and wife only deal with Danny and between the 2 of us we have leased 8 cars! Danny and h and he has done right by me each and every time! Both myself and wife only deal with Danny and between the 2 of us we have leased 8 cars! Danny and his team has been nothing but accommodating and friendly and will do everything they can to keep you happy! I will only go to him and Rallye More

I only come to this dealership because of Jeorgio. He’s the absolute best. He is professional, helpful, and very kind. He is the best !!! He’s the absolute best. He is professional, helpful, and very kind. He is the best !!! More