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Rallye Lexus

Glen Cove, NY

4.8
3,176 Reviews
Welcome to Rallye Lexus, New York’s Longest Running “Elite of Lexus” Award Recipient (25 years), DealerRater’s 2020 Top-Rated Lexus Dealer in New York, and DealerRater's 2023 Consumer Satisfaction Award winner. At Rallye Lexus, we’re proud to offer our customers unmatched benefits, expertise, and value to make your experience as exceptional as the vehicle you drive.
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20 Cedar Swamp Rd

Glen Cove, NY

11542

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Showing 3,176 reviews

December 25, 2018

Tire Service The problem was solved the service employees were very helpful and we were given a loaner while the tire was being repaired. Thanks to all. More

by RALFEE4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 26, 2018 -

Rallye Lexus responded

Thank you for sharing this thoughtful review. We're happy to know that your service visit went so well!

December 25, 2018

Safety Inspection Received 1st class treatment from Mike Montijo. Always leave feeling better & as a valued customer. Mike shows constant professionalism, patience, More

by LIEBUCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2018 -

Rallye Lexus responded

Thank you for providing us with this thoughtful review. We are so happy to know that your experience while working with our team went so well, once again. if you have any questions, please of not hesitate to reach out. We look forward to seeing you in the future!

December 24, 2018

Need a battery? Agent suggested that our battery tested weak. That night, in the garage, I picked up the hood. There was corrosion all over the battery terminals. You More

by UNKBERNIE
Friendliness
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2018 -

Rallye Lexus responded

We are very sorry to hear about your frustration. We did recommend a new battery during your visit to prevent any issues. If you would like to further discuss this, please give our service department a call at 866-590-7779. We hope to hear from you soon.

December 22, 2018

Looking for Lexus? Look for Andy Malebranche!! Let me just say experience with Andy Malebranche was amazing. Let me tell you straight, I have to admit that I’m not the easist person to deal with. H More

by Stevenhong84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Malebranche
Dec 26, 2018 -

Rallye Lexus responded

Thank you for taking the time to share this thoughtful review. We are so happy to know that your experience while working with our team went so well. If you have any questions, comments, or concerns, please feel free to reach out. We look forward to seeing you in the future!

December 21, 2018

Great Customer Service and Service Professionals Makes A Very Happy Customer!!! You are always treated with the utmost respect and are always accommodated in a most professional way to expedite you More

by HSB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Palasciano
Dec 21, 2018 -

Rallye Lexus responded

Thank you for taking the time to leave this thoughtful review. We are so happy to know that your experiences have always gone so well. If you have any questions, please feel free to reach out. We look forward to seeing you in the future!

December 19, 2018

good job, out quickly Took car on time did a good job, gave car back lile it was new!Explained, in detail, work to be done. Very friendly and helpful. More

by THOMASSCULLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2018 -

Rallye Lexus responded

Thank you for sharing your feedback with us! We are so happy to hear that your service experience was a success. We look forward to seeing you in the future!

December 18, 2018

OUTSTANDING OPERATION Brought my RX in for service. Joanna is so amazing. Only does what is required by the manufacturer and all in a timely fashion. Service waiting area More

by Carguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Losee
Dec 19, 2018 -

Rallye Lexus responded

Thank you for taking the time to share this thoughtful review. We are so happy to hear that your experience went so well while working with Joanna. If you have any questions, please feel free to reach out. We look forward to seeing you in the future!

December 17, 2018

5k Service Another great visit at Rallye. Nice atmosphere and got the car back at the estimated time discussed with the service technician. The service area had More

by lexus113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2018 -

Rallye Lexus responded

Thank you for taking the time to share this thoughtful review. We are so happy to know that your service experience went so well. Please feel free to give us a call with any questions, We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

December 17, 2018

positive. because of the experience.The dealer was experience and flexible.The car was ready the time agreed. Guy delivering the car aslo gave me a reasonabl More

by SELIMNEJAD
Recommend Dealer
Yes
Employees Worked With
Andy Malebranche, Josh Weiss
Dec 17, 2018 -

Rallye Lexus responded

Thank you for providing us with your feedback. If you would like to further discuss your experience with us, please feel free to reach out. We hope to hear from you. Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

December 16, 2018

Excellent Used Car Sales team Kevin and Leo was excellent in our business transaction. They provided me up front pricing. As I took delivery of the vehicle, half way home I notic More

by JAMES_MCSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Cruz, Kevin Losee
Dec 17, 2018 -

Rallye Lexus responded

Thank you for sharing this thoughtful review. We are so happy to know that your experience while working with Kevin and Leo went so well and that they were of great assistance. if you have any questions, please feel free to reach out. We look forward to seeing you in the future!

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