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Joanna Oates
Joanna Oates at Rallye Lexus
Refer Me

Joanna Oates

Service Consultant

Rallye Lexus

20 Cedar Swamp Rd
Glen Cove, NY 11542

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4.9
595 Reviews

Dealership Experience

20 yrs, 5 mos

Industry Experience

32 yrs, 5 mos

Specialties & Trainings

Master Certified with Lexus

ASE Certified

4.9

595 Reviews

Write a Review

595 Reviews of Joanna Oates

April 19, 2024

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Employee Rating

Service was prompt, service adviser knowledgeable and polite, and work competently performed. I am very pleased with the service and will certainly return. More

by kleinml53
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Recommend Dealer
Yes
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Apr 22, 2024

Rallye Lexus responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback! James Quinlan 516-676-8686

April 06, 2024

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Employee Rating

The service is good. People competent. Dealship attractive.. Joanna is very good service representative, for all the years I have been at Ralley. More

by VNELSON3
Recommend Dealer
Yes
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Apr 08, 2024

Rallye Lexus responded

Thank you so much for your kind words for Joanna, and for taking the time to leave us this wonderful feedback! James Quinlan 516-676-8686

April 04, 2024

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Employee Rating

great customer service; Mike M. and Joanna were so kind, as always!!!! I still owe them cannolis More

by wendy cohen greenblatt
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Recommend Dealer
Yes

Other Employees Tagged: Michael Montijo

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Apr 04, 2024

Rallye Lexus responded

Thank you so much for your excellent review, Wendy! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. James Quinlan 516-676-8686

March 22, 2024

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Employee Rating

Joanna is the best, honest professional and i trust her completely with my car and her staff More

by SLEVY0
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Yes
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Mar 22, 2024

Rallye Lexus responded

Good afternoon SLEVY0. I want to thank you for your recent review. I also noiced you listed a one star review and would like to discuss your service whenever you have a moment. Please feel free to contact me anytime. My direct number is listed below. Thank you for your time and have a great afternoon! James Quinlan Service Manager 516-629-7644

Mar 22, 2024

Rallye Lexus responded

Thank you very much. We appreciate your business and look forward to seeing you at your next visit. Have a great weekend and stay safe!

Mar 22, 2024

SLEVY0 responded

sorry i meant 5 stars

March 19, 2024

Dealership Rating
Employee Rating

The staff are lovely, personable, helpful, and knowledgeable. The service is great. Thanks so much! More

by 123jreilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Quinlan

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Mar 19, 2024

Rallye Lexus responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. James Quinlan 516-676-8686

March 04, 2024

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As always wonderful service. Prompt. Explain everything. Nice lounge to wait for car with coffee and refreshments. More

by SASSETTESMURF2000
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Yes
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Mar 04, 2024

Rallye Lexus responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! James Quinlan 516-676-8686

February 28, 2024

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Employee Rating

Fast courteous, efficient, thorough, expensive, on time, very happy with start to finish, very expensive More

by virginia.pierrepont
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Recommend Dealer
Yes
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Feb 28, 2024

Rallye Lexus responded

Virginia, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. James Quinlan 516-676-8686

February 23, 2024

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Employee Rating

Very professional and personable. Addressed all of my concerns. I would gladly purchase or maintain a car with you in the future. More

by DILORENZO0
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maria Santoro

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Feb 23, 2024

Rallye Lexus responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rallye Lexus, we look forward to having you as a valued customer for many years to come! James Quinlan 516-676-8686

February 23, 2024

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Employee Rating

Joanna was attentive to my questions and I appreciated the video of the car as they were working on it. More

by TT
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Yes
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Feb 23, 2024

Rallye Lexus responded

Thank you so much for your excellent review! We are so glad that Joanna had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. James Quinlan 516-676-8686

February 22, 2024

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Employee Rating

Always a seamless experience. Very professional and excellent work. May be expensive but it’s worth it! More

by tedciti
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Workmanship
Service Time
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Recommend Dealer
Yes
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Feb 22, 2024

Rallye Lexus responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! James Quinlan 516-676-8686

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