Ralph Hayes Toyota

Reason for Visit: Service

I recommend this dealer: No

My Review of Ralph Hayes Toyota:
The overly friendly sales staff ignore you once your purchase is made. Word of warning: Do not go to Ralph Hayes Toyota for service after your warranty has expired. My wife went in with our second car, a 1995 Camry, for an oil change. They said she had an oil leak and it cost her $2,200.00! There was never one drop of oil on our garage floor. When she drove it home it leaked like a sieve and had to return. The owner and service manager would not give when I requested some of the money back.
Our next cars will be a Hondas or Hyundais, even though I like Toyotas. I jsut can't see driving out of tow

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Ralph Hayes Toyota:
I have bought 2 Toyota's from this dealer since 1996 and my Mother has bought 1. We both have had excellent service, they are friendly and easy to deal with. They do everything they can to try to get you the best deal possible. We have both been looking into buying a new Toyota and have visited Ralph Hayes 2x so far and Easley Toyota once - Ralph Hayes is under new management since we last purchased from them, but the sales staff is still just as nice and helpful - it remains to be seen if they will still go out of their way to get us the best deals - when we finally decide on the car and deal we want. When we went to Easley, we weren't that impressed with them, although they are better than they used to be, or we just happened to get the 1 nice salesman there, but he didn't go back trying to get a better offer than the first one he got us and Ralph Hayes did. They never you give you best offer the first time, but Easley acted as if they did - I wonder how many people fall for that?

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