Ramey Ford Princeton

Would not honor quoted price We agreed on a price and a few days later the MSRP from Ford went up. The salesman confirmed they would honor the price quoted a few days prior. When We agreed on a price and a few days later the MSRP from Ford went up. The salesman confirmed they would honor the price quoted a few days prior. When I said I was ready to buy the story changed and all of a sudden they had to check with Ford to make sure they could honor their price. This was just an excuse without telling me straight up they did not want to do the deal. A dealership that does business like this should be avoided. I secured the same deal with another dealer and they did not blink to finalize the deal so all was good on my end. More

Professional and Caring My wife bought a 2016 Ford King Ranch from Ramey Ford. As a retired Army officer I used USAA buying service. We were immediately contacted within minu My wife bought a 2016 Ford King Ranch from Ramey Ford. As a retired Army officer I used USAA buying service. We were immediately contacted within minutes by LT Schoonover We set an appointment and met LT. From the beginning we felt comfortable working with LT and felt assured we were treated with respect, honesty and knowledge. LT Schoonover is a true professional and caring salesman. We look forward doing business with him in the future. More

New car Bought a new car here. They were friendly and got me financed. It was a great buying experience. We bought a Ford Focus. When it looked like we couldn Bought a new car here. They were friendly and got me financed. It was a great buying experience. We bought a Ford Focus. When it looked like we couldn't get financed they made it happen. Great bunch to buy a car from. More

Please dont buy here These people were nice until they had my money then it turned into a xxxx show. Being made to wait for anyone to even talk to me. The car was missi These people were nice until they had my money then it turned into a xxxx show. Being made to wait for anyone to even talk to me. The car was missing parts and they didnt deny knowing that once i noticed it. TERRY FREEMAN would not even speak to me by phone once he sold me the car and even though i called a manager he would not call me back. Do yourself a favor go somewere elsd More

REPAIR ON FORD ESCAPE TOOK MY ESCAPE IN FOR REPAIR , PICKED IT UP SAID ALL FIXED, AND THEY SAID FIXED A COUPLE THINGS AND DIDN'T CHARGE FOR THEM,WEEK LATER RADIATOR HOSE B TOOK MY ESCAPE IN FOR REPAIR , PICKED IT UP SAID ALL FIXED, AND THEY SAID FIXED A COUPLE THINGS AND DIDN'T CHARGE FOR THEM,WEEK LATER RADIATOR HOSE BUSTED CALLED THEM TO COME PICK UP AND FIX,SAID I WOULD HAVE TO GET IT OVER THERE MYSELF THEY COULD'T COME GET, I TOOK OFF MOTOR COVER TO SEE WHERE LEAK WAS ACTUALLY AT AND FOUND OUT WHAT THEY FIXED AND DIDN'T CHARGE FOR ,STRIPPED OUT BOLT FOR COIL PACK,BROKE BOLT OFF ON PLASTIC SPOILER UNDERNEATH AND BROKE OFF BOLT ON EXHAUST, AND NONE OF THOSE IS WHAT IT WAS BE SERVICED FOR, AND TO TOP IT OFF NOW MY 4WD WILL NOT WORK More

Great Place to deal I started with a chat with Heather online on 10/20/15, left my phone number and e mail. I was contacted by LT who I told what I was looking for. He t I started with a chat with Heather online on 10/20/15, left my phone number and e mail. I was contacted by LT who I told what I was looking for. He took my information and within two hours he called me back and had everything taken care of. All I had to do the next day was come in and sign the papers and pick up the truck. More

Ramey Ford Princeton, WVA I purchased my 2013 Ford Fiesta on April 5, 2014it had 28000 miles. Terry Freeman was Sales Rep. These cars have a recall in the automatic 6 speed tra I purchased my 2013 Ford Fiesta on April 5, 2014it had 28000 miles. Terry Freeman was Sales Rep. These cars have a recall in the automatic 6 speed transmission because the seals and clutches are defective. I took my car to my local dealer to have the warranty work done and they informed me that my car had been wrecked, and needed a cross member and some parts for the transmission case. I was not told of any prior accidents in this car. I contacted my personal insurance company and informed them of the needed work and they did a carfax report and it didn't show any accidents in the history of the car. This accident was unreported and therefore was not covered by my policy because I was not involved in an accident. I took my car back to Ramey and was going to let them do the warranty work since I bought the car there and they wouldn't do any of the work. I was told to take it to my local dealer to have the warranty work done. Talk about not standing by the product you sell or being loyal to your customers. I have written emails to Ramey and got no reply. It is costing me $1342.00 out of pocket. Makes you wonder if being dishonest and losing a lifetime customer and everyone else in their families business is worth $1342.00. Needless to say I won`t do business with Ramey Motors or any of their affiliates again and neither will my family. More

My grandparents went to Ramey to trade their loaded 2013 Taurus with 8k miles in on a Lincoln MKS. The dealer told them he would pay the Taurus' loan off for the trade. My 80 year old grandparents thought i Taurus with 8k miles in on a Lincoln MKS. The dealer told them he would pay the Taurus' loan off for the trade. My 80 year old grandparents thought it was a good deal even though it was half the trade in value from kbb (they didn't know). I was furious he took them that bad. Well, the day after my dad goes over there and finds out he didn't pay the car off, just the old loan. He moved the loan value to the new car's loan so he essentially got the car for free. They got nothing for that car and didn't know better even though they were close to paying it off. While my dad was explaining that they didn't know that was the case, the dealer begins to laugh with his other dealers and tell him "they signed the papers, it's done. If he thinks he screwed him it's because he did." My dad was furious because he knows my wife and I are young, she's pregnant, and we could have bought that car. After my dad started expressing this, he asked David Sluss what he would take for the car they traded right now. Sluss said "I don't want to sell this car to you with the way you act." This was the gm of the dealership that said this. Please do not ever buy a car from them. They took advantage of my grandpa on Veterans Day after my grandpa has been disabled since the Korean War. They won't get my money for the new fusion I was buying this month that's for sure. More

I called and made appt for it felt like my low 4 wheel drive was stuck, it wouldn't release.....when the guy drives it, says it needs bearings really bad in left front wheel......I ask to talk to the mech drive was stuck, it wouldn't release.....when the guy drives it, says it needs bearings really bad in left front wheel......I ask to talk to the mechanic.....he said on the paper was only written noise and vibration.....I never said this, I asked the guy why he didn't write what I asked, he said he didn't know......then the mechanic tells me my bearings aren't bad yet.....the guy lied to me from the service desk....whats going on here? want to talk to the owner or someone in charge....... More

I called for an appt, for it felt like my low 4 wheel drive button, never released....explained my whole problem.....the guy later comes out and says I need bearings really bad in left front wheel....I a drive button, never released....explained my whole problem.....the guy later comes out and says I need bearings really bad in left front wheel....I ask to speak to the mechanic, and the guy never told the mechanic my problem, but said it had noise and vibration, I never said this.....I asked the guy why he didn't write down what I really said, he said...I dont' know.....I'm beyond pissed now......then the mechanic says my bearing is not bad yet, the complete opposite of what the guy told me.....talk about getting ripped off, and over a year ago, I paid $3,800.00 for a new transmission, which now I"m not sure I needed......if I find out I was ripped off again for money, will be a lawsuit.....boy Andy Clark has gone downhill, no integrity..... More