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Ramey Ford Princeton - Service Center

Princeton, WV

4.9
244 Reviews

244 Reviews of Ramey Ford Princeton - Service Center

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August 04, 2023

Service was very good and done in record time. Kathy is great and very knowledgeable and efficient. More

by Ctr1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2023

Great service as always! Fast service for what needed to be done. Always helpful thanks to all. More

by Marsha1266
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2023

The staff are friendly and professional. The service department is really on point! My car was done quickly and the staff at the service desk were polite and helpful, even as they worked t More

by PSF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2023

We have excellent service by the service dept. very knowledgeable and keep me of any issues if they should they arise More

by garnettmusick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2023

They have the absolute best service in this region. They are always extremely busy but manage to always accommodate me in a timely manner More

by MIke H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2023

The service department advisers are always pleasant and helpful. My service was done promptly and with no issues. More

by WV LT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2023

They took care of me right away. Gave me a loaner vehicle to run some errands and they called me when my vehicle was done. Replaced battery and good to go More

by rwsboo8081
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2023

Excellent maintenance guys got my truck in and out fast everytime..they even came n picked it up n returned.. More

by jeraines0509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2023

I called and made an appointment and was in and out in about 30 minutes. Very nice people that work there and they showed me things I might need to keep an eye for future service such as brakes. I recomen More

by davidfrench115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department.
June 07, 2023

Gary went out of his way, where he didn't have to, to correct a recall issue that Ford didn't want to cover. He was very helpful along with Kathy. The whole team was great. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.