Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Randall Reed’s Planet Ford 635
Garland, TX
238 Reviews
At Randall Reed's Prestige Ford in Garland TX (serving Dallas) we pride ourselves on providing award-winning service selection & savings. Our #1 goal is to take care of you & your auto needs. Whether you're buying a new Ford F-150 Super Duty Mustang Edge Explorer purchasing a pre-owned car truck SUV and hybrid or need to service your vehicle we're here every step of the way. Prestige is a one-stop shop. In addition to sales & service we offer Quick Lane a Collision Center Parts & After-Market Departments & custom vehicles. Prestige was designed with you in mind & has amenities for your comfort during your visit.
Read More
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 238 reviews
July 21, 2021
Had an appointment at 7:30 for an oil change. Two hours later they scrambled to complete. Horrible service as no follow up happened until I went and checked. Got excuse I was schedule meeting with adviso later they scrambled to complete. Horrible service as no follow up happened until I went and checked. Got excuse I was schedule meeting with advisor that was off that day. More
by Mshirley1987
July 15, 2021
Fast friendly service. Nic was attentive and made sure I was happy after my truck was serviced. He also gave me a verbal report after my truck was done. was happy after my truck was serviced. He also gave me a verbal report after my truck was done. More
by Zo
Employees Worked With
Nic
July 12, 2021
I was totally satisfied with the service I received during my recent visit. My service representative was very professional and prompt in servicing my vehicle. He had a pleasant attitude. I was in during my recent visit. My service representative was very professional and prompt in servicing my vehicle. He had a pleasant attitude. I was in and out within a reasonable time for the service that was done on my vehicle. More
by BRodgers
Employees Worked With
Jeff was my service rep-- very professional-prompt.
July 09, 2021
OUTSTANDING customer service by Rick and the mechanics. They take time to really help me understand what is going on with my truck. They also make suggestions on needed and those that can wait a bit. They take time to really help me understand what is going on with my truck. They also make suggestions on needed and those that can wait a bit. More
by Jforrester
Employees Worked With
Rick Ziewlick
July 07, 2021
Friendly, professional service for The Works and an Inspection Sticker done in a timely manner. Made an appointment and was seen promptly—service was done in an hour Inspection Sticker done in a timely manner. Made an appointment and was seen promptly—service was done in an hour More
by Nathan
July 01, 2021
All I can say is the very best sales & service I have ever experienced! Ian found exactly what I wanted for my Pick up! got every detail that I explained and the paperwork was simple and automated. I al ever experienced! Ian found exactly what I wanted for my Pick up! got every detail that I explained and the paperwork was simple and automated. I also got a Platinum Explorer from them for my wife! Exceptional product combined with exceptional customer service. For me: Planet Ford 635 is the best and will get my business for years to come. More
by fishingroddude
Employees Worked With
Ian
June 14, 2021
Quick Lane is the best. On short notice Cody pulls a rabbit out of his hat. In and out in 30 -40 minutes with a tire rotation and oil change! Super service. rabbit out of his hat. In and out in 30 -40 minutes with a tire rotation and oil change! Super service. More
by swptor10
Employees Worked With
Cody Deford (service Rep)
