Randy Marion Buick GMC Truck

Best service I've ever had. I will continue to keep going back. Great service dept. I will continue to keep going back. Great service dept. More

I bought 2015 Lincoln Mkt from this dealership and sale guys promise to get back to me door code and missing temperature controls button but never get back to me. I called couple of times left voice messag guys promise to get back to me door code and missing temperature controls button but never get back to me. I called couple of times left voice message and text message as well but no respond. Since I am the cash buyer and out of state I believe they don’t give a dam about it. My message to all consumer either you cash buyer or finance check whole vehicle and if they promise anything to do get in writing verbally don’t mean anything. I don’t mind to pay out of pocket but the only reason. Other thing normally when u buy car from dealership they fill gas tank but RANDY GMC BUICK doesn’t. Poor management More

My Service Representative Cindy Vasquez is the best. Very knowledgeable and professional. I recommend her as your Service Representative if you are in the Charlotte NC and surrounding areas. Very knowledgeable and professional. I recommend her as your Service Representative if you are in the Charlotte NC and surrounding areas. More

Absolute worst experience purchasing a new vehicle at this dealership. Sales Manager was rude and incompetent. After the sale neither the sales person or the manager would return our calls. this dealership. Sales Manager was rude and incompetent. After the sale neither the sales person or the manager would return our calls. More

I will try to keep this short. I went to this dealer for a used car advertised online for 23,000. After waiting 2 days for car to get back from their shop for repairs and inspect I went to this dealer for a used car advertised online for 23,000. After waiting 2 days for car to get back from their shop for repairs and inspections and then the sales staff came back with 6,000 dealer fees and add one. What a waste of time. Do deal with these clowns!!! Oh and this is the best part. After them doing not 1 but 2 pre delivery inspections the AC was not working. More

Very deceiving, they pull the old bait and switch. Got there looking at a car. Salesman hands my a work order saying this is what was done to make car saleable. After test drive, I asked for some numb Got there looking at a car. Salesman hands my a work order saying this is what was done to make car saleable. After test drive, I asked for some numbers. They add the 2k in repairs on to the asking price of car plus a 900 protective cover fee. A 25k car was going to be 31k after the fees and taxes. A 3hr drive there for nothing. More

What started out as a maintenance/repair job ended up in a 3 month battle of Randy Marion trying to charge me DOUBLE . They still owe me $213 that will never come. I promise you there is better service plac a 3 month battle of Randy Marion trying to charge me DOUBLE . They still owe me $213 that will never come. I promise you there is better service places out there. That can be trusted. my experience with emails to back my claim up will be on randymarionwillripyouoff.com . More

Will Brown and Joe Hanson are top notch customer service oriented. They have always been a pleasure to work with and have always had my best interest at heart. This is my 9th vehicle I have purchased from R oriented. They have always been a pleasure to work with and have always had my best interest at heart. This is my 9th vehicle I have purchased from Randy Marion Huntersville and as long as Will and Joe are working there they have my business for life. You guys ROCK!! More

I bought this car on 6/8 with a delivery set for 6/10. I finally got my car the following week 6/14 only to have to return it as the engine, tire pressure and several other warning light came on as I was I finally got my car the following week 6/14 only to have to return it as the engine, tire pressure and several other warning light came on as I was returning the car because of the tire pressure light and a loud humming noise were coming from car. Will came and picked it up. The catalytic converter needed changed, a tire pressure sensor was replaced as well as several other repairs. I finally got my car on 6/27. I was quite frustrated and upset with all the delays, but eventually was won over when the delivered the car had hoped for in good working condition. It was a long battle but Will and Randy Marion stood by and delivered. Thank you Will and the service team at Randy Marion, I really do like my new used car. More