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Randy Marion Buick GMC Truck - Service Center

Huntersville, NC

4.7
478 Reviews

478 Reviews of Randy Marion Buick GMC Truck - Service Center

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May 11, 2024

This is a trustworthy service place. Cindy, Service Consultant, listens to concerns, and service is performed to meet the customer's needs. The waiting area is pleasant and comfortable, More

by joycehuggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Vasquez
May 10, 2024

Good experience with Sales and Service as always. Waiting area clean and comfortable. Thanks for everything More

by bvah54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mustapha in sales Justin in Service
May 10, 2024

Fast service, follows thrugh on what they say they will do. stands behind there service and takes care of issues that may result and make it right More

by scellington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy in serivice. Reggie in sales
May 10, 2024

The staff is always pleasant to talk to and they do what they can to get my car serviced as quickly as possible More

by tbaskerville37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Ezeji
May 10, 2024

As always, friendly and professional service. We are always made to feel like we matter. Always listen carefully to issues. We always leave knowing our issues have been addressed. More

by MTWRAY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Caldwell
May 10, 2024

Requested information on a service report, never got response. The report indicated an issue with power steering. I replied to the email and never got a response. More

by DRLOCALLOGISTICS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Brannen
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia Vasquez
May 05, 2024

I won't go anywhere else. I have had very good experience with Randy Marion. One of my fellow colleagues wishes that he would have listened to me when he was looking to buy a More

by CRAFTANTHONY9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KENNY
May 04, 2024

I think the charge for using credit cards for anything over 100 dollars should be 10% More

by lterveer
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Caldwell in service and Mason in parts
May 04, 2024

Pat was ordered and arived in one day. Replacement was done in time promised. I had a ride to and from my home for the repair. All is good More

by DMORRI01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Ezeji
May 03, 2024

Service was excellent, but being charged a 3% surcharge for using a credit card was disappointing. More

by tommuell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chandler Medeiros