Randy Marion Ford Lincoln
Statesville, NC
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Ranger Lariat purchase I was thinking I wanted to purchase a 2019 Ford Ranger pick up but I was not ready to deal with all the aggravation that goes with it. Boy was I surp I was thinking I wanted to purchase a 2019 Ford Ranger pick up but I was not ready to deal with all the aggravation that goes with it. Boy was I surprised!! Lee Arnold, the best salesperson I've ever dealt with, sure eliminated all thoughts of aggravation from the word go. I had in mind the vehicle specifications I wanted. To find the one exactly like you want is sometimes difficult. Lee sit me down and listened to my every vehicle wish and He and the Randy Marion Ford dealership family went into search mode. I also used their program that give you an idea what they will say your trade in is worth. I'm very happy with my new 2019 Ford Ranger Lariat and have had many people ask about it and tell me how great it looks. If you're in the market for a new or used vehicle, I highly recommend you call the Randy Marion dealerships in Statesville and ask for Lee Arnold!! I bet you won't be disappointed! More
Great Service Done Quickly I was on time for my appointment; so was the service manager; they serviced my car rotated tires in less than 1 hour. Very courteous & postive Great e I was on time for my appointment; so was the service manager; they serviced my car rotated tires in less than 1 hour. Very courteous & postive Great experience More
My Escape So far I have enjoyed the Escape what little I have driven it. I only regret not getting a CD player, but that is not a big thing. So far I have enjoyed the Escape what little I have driven it. I only regret not getting a CD player, but that is not a big thing. More
great service Nick Moore always does a great job having my vehicles serviced.Very friendly people to work with. they always keep me updated on any extra service th Nick Moore always does a great job having my vehicles serviced.Very friendly people to work with. they always keep me updated on any extra service that may need to be done. More
Great service They do what they say. Always courteous and prompt I wouldn’t go anywhere ‘s else, why, because this where I purchased my Escape and when it’s time They do what they say. Always courteous and prompt I wouldn’t go anywhere ‘s else, why, because this where I purchased my Escape and when it’s time, Randy Marion Ford is where I’ll go More
Very good !!!! I actually had two great salesmen Don Scott and Sarge both very pleasant. I did most of my business over the phone. we had everything lined up spent l I actually had two great salesmen Don Scott and Sarge both very pleasant. I did most of my business over the phone. we had everything lined up spent less than 15 minutes signing the paperwork and getting ready to take possession of the vehicle. I will certainly do more business their !!! More
Rough Start This is an edit of an earlier review in which I experienced a rough start on the process of purchasing a used vehicle. I originally gave this dealers This is an edit of an earlier review in which I experienced a rough start on the process of purchasing a used vehicle. I originally gave this dealership a 2-star rating but changed it to a 4 after the management stepped in and did everything possible to set things right. I am pleased with how things turned out and would recommend this dealership to other potential buyers. Thank you Randy Marion Ford for taking the time to resolve an unpleasant situation. More
Sales staff goes beyond expectations We found the car we were looking for on Cars.com and called the dealership right away. James Ford waited for us to get there from SC instead of leavin We found the car we were looking for on Cars.com and called the dealership right away. James Ford waited for us to get there from SC instead of leaving at the usual time to go home for the day. He had the car out so it would be easy to see and demonstrated a lot of the features. Our experience was professional and enjoyable. We ended up purchasing the car and couldn't be happier. More
Great Service Everyone starting with the sales staff were very knowledgeable and helped us make a good choice.We have purchased many new cars in our life but Randy Everyone starting with the sales staff were very knowledgeable and helped us make a good choice.We have purchased many new cars in our life but Randy Marion's team went above and beyond.We will buy here again no doubt about it. More
Very disappointed with the way you are dealt with I had a very poor interaction with the used car manager. I could go on and on. I've been in the auto business myself my entire lifetime and this was j I had a very poor interaction with the used car manager. I could go on and on. I've been in the auto business myself my entire lifetime and this was just unpleasant. I tried to contact the general manager of the dealership, and that went nowhere. Find another dealer to buy from. If you look at the reviews, you'll see some similar. It's a pattern. More