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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
878 Reviews

878 Reviews of Randy Marion Subaru - Service Center

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May 23, 2024

Good service on vehicle. However scheduling needs to be improved. I had scheduled a brake repair but apparently they had also scheduled another brake job at the same time a More

by fowler3614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

The staff was genuine, efficient and effective. Their customer service is beyond reproach. The pricing was better than anything I have seen. I recommend them full heartedly. More

by heidihill72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Abbata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathryn Ransom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Figat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeley Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

G r e a t s e r v i c e very help ful More

by NIZMO1919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024

Outstanding service, true to their word. I had some issues and they attended to them asap. More

by permijn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Spruill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim in Maintenance
May 19, 2024

I had an excellent time at Randy Marion Subaru — it was easy to make an appointment, and the staff was very kind and informative. Will definitely come back! More

by JGC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2024

Takes too long even with an appointment. Always trying to upsell services. I feel like they overcharge. More

by JH
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2024

Randy Marion Subaru takes care of us like family. From Brian on the sales side to Mark on the service side, they are always there to provide assistance in any way possible! More

by mayberrygirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Fogarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Tilghman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Figat
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

This Place is first class. The staff is so relaxed and genuine. We love having our vehicles serviced here. More

by Z06LKN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Abbata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathryn Ransom
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

Customer service was great. But the problem I brought the car in for was not fixed. More

by melschupp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kathryn Ransom
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024

Mark Wilburn the service advisor is always so helpful and goes above and beyond to make each visit to service great More

by whale05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.