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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
893 Reviews

893 Reviews of Randy Marion Subaru - Service Center

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June 14, 2023

Analysis and repair were done without delay. Service desk staff were attentive, efficient, and pleasant. More

by k-l-viton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : There was another woman, don’t recall her name.
June 14, 2023

Excellent, professional and attentive service. Car was ready in a timely manner. Pleasant experience. Thanks. More

by ROSE.PHELAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2023

Kathryn was AWESOME! !! Even before my visit I called and she was very informative. The moment I walked in to the Service department I was greeted with her smile! Ka More

by LKNPERMITS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2023

on time, good advice fast turn around. everyone very pleasant and attentive. waiting area well stocked and comfortable More

by dingoman54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2023

knowledgeable and friendly employees good service time on maintenance done did not care for 3% surcharge for using credit card More

by STEVELACKEY50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
cannot remember kathryn texted me
June 13, 2023

I purchased my Outback at Randy Marion Subaru and have had all of my services performed there. Your staff is friendly and professional, and every effort is taken to assure that the service is completed in More

by ELISSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
June 12, 2023

I have appreciated the overall, prompt, friendly, and seemingly reasonable service…until my most recent visit. Service remained friendly and prompt. However, the fee for looking at my vehicle, only to b More

by kelleyszymanski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kathryn Ransom
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2023

Awesome as always! Friendly, Fast, Comfortable, Helpful, Would highly recommend to everyone always! Thank you! More

by KARENKROTKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathryn Ransom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeley Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Robertson, Tom Gilbert
June 11, 2023

Outstanding, thorough, accommodating, courteous, great attitude! That’s why he’s coming back to Randy Marion More

by D. Hendricks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : This visit with Service only. Fabulous., Chuck Robertson, Tom Gilbert
June 11, 2023

Love Mark Wilburn. Have been happy with service. Not at all happy with 3% credit card fee. You are not a mom and pop shop. This is the cost of doing business. Could be More

by SGREENETARHEEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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