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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
893 Reviews

893 Reviews of Randy Marion Subaru - Service Center

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June 10, 2023

Very impressed with the service at Randy Marion Subaru. I was taken in quickly and service was done efficiently and according to my requests. More

by revdocpat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
June 10, 2023

Quick professional efficient service staff. My service needs were handled and communicated during the process. I requested and received courtesy car wash too. This was done very well and most a More

by HUGSCIRE85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
June 10, 2023

Service was performed in a timely manner. Waiting room was clean and comfortable. Coffee was good. Service writer was thorough and courteous. . More

by RICHARDJOSHEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2023

Great… explain what needs to be done and what can wait til next service … very honest… More

by JABQUIRK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Gilbert
June 10, 2023

Great service and thorough and also polite. Service manager was very knowledgeable and really friendly More

by tmusantry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathryn Ransom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Robertson, Tom Gilbert
June 09, 2023

Excellent customer service! Comfortable, clean waiting area! Kept informed about service findings and plan of action. Had to leave my Outback overnight, and set-up with a loaner More

by MACAMPBELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2023

Always receive good service! Good people to deal with. Nice waiting area also. Glad to be a customer. More

by freshmug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
June 09, 2023

Everyone is so friendly and informs on all service work. The staff really cares about the customers. More

by rdsuarez22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
June 09, 2023

Always a smooth experience and always kept informed…plus I get my coffee fix while waiting! More

by nancyjtaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
June 09, 2023

Great Dealership. Easy to schedule maintenance and they keep you informed of the status and issues. More

by ahmiller3d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
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