Back

Randy Marion Subaru - Service Center

Mooresville, NC

4.8
893 Reviews

893 Reviews of Randy Marion Subaru - Service Center

Sort by
June 08, 2023

My service advisor is the primary reason I’ve chosen this dealership to do all of the service on my 2918 Subaru. Tom Gilbert always meets and often exceeds my expectations. I have not had to return to have a More

by KING.MAWHINNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
June 08, 2023

The reason the I gave a 4 star review was that there was a fee in using a credit card. More

by CATHERINE.MOWRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2023

I was very satisfied with the excellent service I received for my Forester's 15,000 mile service. From the service department to the technician that worked on my vehicle. Thank you. More

by BOBPARROT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathryn Ransom
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2023

Excellent service. Easy to schedule and efficient service. Clean facility. Mark is excellent and cares about customers More

by eritchie56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2023

The best dealership I have dealt with, always happy and satisfied with the work they do on my car when I bring to them, that!s why this the second car I bought from the dealership. More

by mariadioquino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Figat
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2023

Customer service is always great here. I never feel like I'm being bamboozled or forced into extra services that I don't want. More

by sterankr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
June 07, 2023

Great service & communication. I appreciate the timely manner & clean environment. They handle your service professionally More

by MELINDAKISER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Rockwell
June 02, 2023

Everyone I dealt with was friendly, knowledgeable, and professional. The service rep kept me well informed as the technicians were servicing my vehicle. The waiting area is clean, well stocked, and comfor More

by NURSEBRENDA61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom, service department
June 02, 2023

I would give a five star except my problem is still not resolved. The customer service is great but my airbag light is still not fixed More

by cmillerspirit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Rockwell
June 01, 2023

This is the best service department. Great people and communication during the time they had my car. More

by MMORETZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert, Megan Rockwell
...
85
...