Ray Catena Audi of Freehold - Service Center

Took my 2017 Audi A6 for it's 40K maintenance. I was met at the door, introduced to my service rep Anthony Bruno, went over what would be serviced, got me into my loaner car and I was off. NASCAR pit cre at the door, introduced to my service rep Anthony Bruno, went over what would be serviced, got me into my loaner car and I was off. NASCAR pit crews would be envious. Received several texts giving me real-time updates of progress along with a video from my technician . Picked my car up after work which was washed and vacuumed. The gentleman who sold me the car, Ron Marvo , also stopped by to see how I was doing. Doesn't get much better then that. More

Great experience overall! They did the work right away with a fair price and in a professional manner! I would highly recommend Ray Catena Audi! with a fair price and in a professional manner! I would highly recommend Ray Catena Audi! More

I have been extremely happy with this dealership from Sales to getting service. I needed help working the many functions my 2019 A5 has and they spent as much time as I needed. My Sales person Kiki has Sales to getting service. I needed help working the many functions my 2019 A5 has and they spent as much time as I needed. My Sales person Kiki has been great and said if I need help with anything to feel free to reach out. Most sales people are done with you when you drive away. I highly recommend audi of freehold if you want to be treated like your special More

Emergency with my car while several hundred miles away from home. Mike Lopez met a very stressed stranger, and has made a fan for life. He made sure I had alternate transportation available, kept me updat from home. Mike Lopez met a very stressed stranger, and has made a fan for life. He made sure I had alternate transportation available, kept me updated frequently on the status of the repair needed, and had the repairs expertly completed before the initial expected timeframe. Mike’s empathy and professionalism, are unparalleled. Audi USA should be proud of the incomparable Freehold dealership. I never thought much about the “Audi driving experience”, but I do know Mike Lopez went above and beyond to make it possible to get me back driving (and back home), and is the Audi driving experience I will always be grateful for. More

My recent service Mike Lopez and team quickly addressed my needed repair, Super professional , kept me informed over the entire process. Michael went above and beyond a Mike Lopez and team quickly addressed my needed repair, Super professional , kept me informed over the entire process. Michael went above and beyond any level of service that I've experienced at other car dealerships. Would recommend Audi of Freehold , level of service 5+ stars. Michael More

on the ball car went in for a simple 2 hour computer software update-didn't happen only because Audi lost power in Germany-so their main computer that talks to AL car went in for a simple 2 hour computer software update-didn't happen only because Audi lost power in Germany-so their main computer that talks to ALL AUDI DEALERS IN USA went down. Long story short: dealer provided me with a nice Audi rental-had it for about a week or so, but dealer kept me informed daily. Eventually got my vehicle back. For being patient, .....they detailed it and filled the tank with gas. Ray Catina Audi dealer on the ball and made sure my ride was returned in working order..they are the best of the best of dealerships. More

A great experience Right from entering the service area you get a good feeling about the place.This is reinforced by the service people who are only too pleased to answe Right from entering the service area you get a good feeling about the place.This is reinforced by the service people who are only too pleased to answer all questions even if they are silly ones.Their knowledge of the cars (and the history of Audi)is truly very comforting especially for an old man like me(I will be 85 in a few weeks).Ralph Garfield More

Went in for an oil change and to replace my battery. It was the original battery from 2008 in a Audi A4 Quattro. When I got home I couldn't lock my door. I returned to dealer and they fixed it and for my t was the original battery from 2008 in a Audi A4 Quattro. When I got home I couldn't lock my door. I returned to dealer and they fixed it and for my troubles gave me oil changes for next year free. Great dealership. Will service my car here for a long time. Thank you, Bruce Bressler More

Service was organized from the moment I drove into the lot. I was greeted, informed of service, texted when work was complete, a video of my service done was sent to me, car was deep cleaned before I ente lot. I was greeted, informed of service, texted when work was complete, a video of my service done was sent to me, car was deep cleaned before I entered into the car to drive home. More

Judd Klein and the team at Ray Catena Audi of Freehold were professional and helpful in resolving a potentially expensive repair which the manufacturer refused to pay for. I bought my car from Ray Catena were professional and helpful in resolving a potentially expensive repair which the manufacturer refused to pay for. I bought my car from Ray Catena Audi of Freehold. I always have my car serviced there. I look forward to buying my next car from there and continuing to use their excellent service department. More