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Ray Catena Land Rover

Edison, NJ

4.9
1,015 Reviews

920 US-1

Edison, NJ

08817

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Showing 1,015 reviews

September 15, 2014

un-professional 09/15-I purchased a 2012 Range Rover from Ray Catena. My experience with Ray Catena is un-professional throughout the entire process. I purchased with More

by chinna888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
xyz
Sep 16, 2014 -

Ray Catena Land Rover responded

In response to Mr. Patel's comments: The vehicle Mr. Patel is commenting on was a Lease Buy Out from JLF. Not a cash purchase from our company. It was our customer's car to whom has been an exceptional customer, who is also a friend of Mr. Patel. This customer asked if we would let Mr. Patel buy out his lease for the residual value and make nothing on the transaction. We agreed becasue of our relationship. Mr. Patel, living in Ohio, has a state and county tax rate. Through our out of state motor vehicle service, since we are a NJ dealer we were made aware of the county tax as well as the State tax. Only until we notified Mr. Patel that he owed a small amount in county tax he got abrupt, even hanging up multiple times on my associate as well as myself. The fact is that Mr. Patel doesn't want to pay the motor vehicle and wants it taken off the local tax fee which we will not do. He knows exactly what he is trying to do and he's using this as a tool to try and get me to conceed which I will not do! Becasue it's not the right thing to do. This is a good example of trying to do the right thing and then being extorted! We will be more than accomadating and he will have his title and motor vehicle when he pays $580.62 which is his 1.75% Franklin County Tax!

July 23, 2014

They just get it. I purchased a 2013 Land Rover from Alan Burnside. He was an absolute professional throughout the entire process. He worked with me, was very up front More

by Td5105
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Burnside, Jonathan Burnside
July 21, 2014

Fantastic Wonderful to work with David. We spent an hour going over every detail of all the buttons and switches in the car. Including park assistance. More

by Nathannj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
June 27, 2014

They listen when you talk. I explained what I wanted and the price I was willing to pay for the vehicle plus my trade and after only 1 negotiation the sales manager agreed and o More

by aalvine
Customer Service
Friendliness
Recommend Dealer
Yes
June 16, 2014

Quickest Car Buying Experience Ever I would like to Thank the staff at Land Rover, Ray you have a great, friendly staff working for you. I was there looking for a vehicle and your deale More

by EvoMia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Costagliola
May 27, 2014

Quick and Painless I dealt with Ralph Gallina and this was hands down the least painful car experience I have ever had in my life. For this particular car I had went to More

by mikeyscal12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 24, 2014

Choices I wanted to take a moment to bring to your attention my recent purchase experience. Tuesday I concluded the purchase of my LandRover LR2. This is th More

by MartyV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gus Dimitropoulos
April 21, 2014

Ray Catena used good judgement I brought in my 4 wk old Land Rover, the plate covering the tow hook on the back bumper fell off...and they charged me to replace it; because and I qu More

by henry16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
XXXXX
April 17, 2014

Nick Giarletta at Ray Catena Land Rover We recently bought a '14 Range Rover Sport from Ray Catena Land Rover, and Nick was our salesman. We are first time customers with Catena, but have o More

by bobkrieger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
April 17, 2014

New car bought Awesome service and knowledgable sales staff Ralph was a gentleman and knew every aspect of his vehicles. A true pleasurable experience. I will retu More

by tdembinski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Gallina
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