Ray Catena Lexus of White Plains
White Plains, NY
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Quality Service! Ray Catena Lexus of Westchester is the best dealership! I switched from being a Toyota owner to a new Lexus owner I can truly see the difference in Ray Catena Lexus of Westchester is the best dealership! I switched from being a Toyota owner to a new Lexus owner I can truly see the difference in the service. Please if you are considering joining the Lexus family go and ask for Silvia Daniels! More
Excellent service Mr.Barone was very friendly and he made my experience with Ray Catana very comptable He did his best to meet my need and I had great experience with Mr.Barone was very friendly and he made my experience with Ray Catana very comptable He did his best to meet my need and I had great experience with him He is the bery good car sales person that I ever met More
My experience was an awesome buying experience Professional and friendly experience. They made me feel like I was part of their family. There wasn't a pressure to buy at all and they explained in d Professional and friendly experience. They made me feel like I was part of their family. There wasn't a pressure to buy at all and they explained in detail everything about the car and the buying prepress and didn't leave me in the dark about anything. More
You wont find any better than this! After a HORRID experience at Yonkers Kia – DO NOT SPEND YOUR HARD EARNED MONEY THERE, my mom and I were basically fed up with car dealerships. I mysel After a HORRID experience at Yonkers Kia – DO NOT SPEND YOUR HARD EARNED MONEY THERE, my mom and I were basically fed up with car dealerships. I myself, got a Lexus at the end of 2016 while working with Silvia & I couldn’t be happier. I suggested my mom go visit Silvia and the management team to see if there was something my mom would be interested in. We test drove with Silvia and got all the information we needed. The next day, went back to sign the papers with an AMAZING deal & my mom is ecstatic! The ambiance and experience at Lexus is luxury. Every person that works at this particular dealership is professional. From the moment you walk in you are greeted by the front desk girls, who dress nice and take their job seriously, to the moment you leave with a smile on your face knowing you are getting a great deal. They aren’t loud or obnoxious on the show room floor, they offer you drinks & breakfast snacks (on weekend mornings with my experience), and they make sure you are comfortable while you shop for a vehicle. They RESPECT their customers to the fullest. There is NO pressure and no slick salespeople trying to squeeze money out of you for a “quick buck.” After my experiences with Silvia, Anthony, Dan, Wilson, and the rest of the team, I can honestly say I will not be buying any other type of vehicle for a while! Not only is Lexus as a whole a great vehicle & company, style & performance wise, the staff just puts you over the top. Your hard earned money deserves to be spent at a business like this!! Just as a side note, Yonkers of Kia is a horrible business. A complete 180 in comparison to Lexus, this dealership can’t even come close. The managers & staff are lazy, liars, loud, obnoxious, and borderline fraudulent with their business practices. Do your DILIGENT research before you purchase or lease a Kia vehicle. From my own research through Facebook reviews, google reviews, Yelp, etc. etc. I have read time & time again that Kia as a brand can NOT be trusted. All I can say is do your research and if I saved at least 1 person from going to Kia and sending that person to Ray Catena Lexus of White Plains, then I will be happy! You can read my full review on Yonkers Kia’s page if you feel inclined. More
Comfortable as a Lexus! Walking into a dealership is not the same wherever you go, and quite honestly, expectations can be negative. This was first trip to Ray Catena in Whit Walking into a dealership is not the same wherever you go, and quite honestly, expectations can be negative. This was first trip to Ray Catena in White Plains and let me say that my expectations have changed after working with Fabio Villa. From the second I walked in the door and met Fabio I felt comfortable. His appreciation for understanding what I was looking for along with the time he put into explaining my new RX made this interaction smooth and easy. Knowing he was willing to spend the needed time, patient in the process, and helpful getting me finalized, I know I have a dependable and likeable dealer. I hope I love my Lexus for many years to come, but when I'm ready, I look forward to the advise and professionalism of Fabio for next car. More
Fabio-ous! Fabio Villa was Fabulous and the very reason why we leased 3 Lexus from Ray Catena in the past 4 years. He proved to be genuine and trustworthy at he Fabio Villa was Fabulous and the very reason why we leased 3 Lexus from Ray Catena in the past 4 years. He proved to be genuine and trustworthy at helping secure the best deal that worked for us. Never felt any pressure or disappointment in him even if there was a change in what we originally wanted. Unlike our first experience at Ray Catena, Fabio treated us with the upmost respect, dignity and never prejudged us. He made us feel special and never sarcastic or insulting to our intelligence but treated us as educated consumers kindly giving clarity where we may have been misinformed. The reception staff and dealership manager are very kind and professional as well. Also Frank in the service department is a gem. I highly recommend Ray Catena White Plains because of the exceptional treatment we received from Fabio Villa. He was Fabulous! More
Ray Catena White Plains Experience Our salesman made us feel very comfortable and confident during the entire process from the moment we entered the dealership. Fabio also introduced u Our salesman made us feel very comfortable and confident during the entire process from the moment we entered the dealership. Fabio also introduced us to the service director who made us also feel confident in our purchase. The entire purchase process was outstanding. More
great Nicole was absolutely amazing her customer service couldn't be any better I would recommend her any day they need more associates like her very seeet Nicole was absolutely amazing her customer service couldn't be any better I would recommend her any day they need more associates like her very seeet and polite and explained everything More
My 2017 Ray Catena Lexus White Plains Experience I was greeted and introduced to a sales person as soon as I entered. Mr. Shackleford was professional, courteous and efficient throughout our interac I was greeted and introduced to a sales person as soon as I entered. Mr. Shackleford was professional, courteous and efficient throughout our interactions. I appreciate the friendly atmosphere and effective communication that helped me find the right vehicle and expedited the purchase in a timely fashion. He kept in touch with me and continually adjusted his schedule to accommodate my availability. I also feel that he negotiated, in good faith, a reasonable price for the quality vehicle that I was interested in. I feel comfortable calling him with any concerns that may arise, so I know that customer satisfaction is just as important as making the sale. He showed exemplary salesmanship and made sure I met his supervisor and co-workers who would assist me in his absence. As a member of Alpha Kappa Alpha Sorority, Inc., I was motivated to visit this Lexus dealership by my White Plains sorority sisters. More
Great experience with Rick! Rick Brogen has sold my husband and I many cars. He is always pleasant and efficient. He makes buying a car easy. He turned around all of the paperwor Rick Brogen has sold my husband and I many cars. He is always pleasant and efficient. He makes buying a car easy. He turned around all of the paperwork in less than 24 hours and had my car ready to go. Whenever buying a Lexus, we always go to Rick. More