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Ray Chevrolet
Fox Lake, IL
4,683 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 4,684 reviews
October 23, 2019
My daughters first car We went to Ray Chevrolet to look at cars for our daughter. Everyone was so nice when we came onto the lot. We met with Hugo and he promptly pulled up We went to Ray Chevrolet to look at cars for our daughter. Everyone was so nice when we came onto the lot. We met with Hugo and he promptly pulled up the car that she was interested in. The whole process was very smooth. He knew exactly what he was doing and even walked us through setting up the tech stuff on her car. It was a great experience, especially for her first time. We highly recommend Hugo and the entire Ray Chevrolet team. More
by Robyn
Employees Worked With
October 23, 2019
Review of Justin Wiesenmayer My wife Barbara and I purchased a 2020 Equinox recently from Ray Chevrolet. Justin Wiesenmayer was the Sales Representative we worked with in buying t My wife Barbara and I purchased a 2020 Equinox recently from Ray Chevrolet. Justin Wiesenmayer was the Sales Representative we worked with in buying the car. Justin did a great job in explaining the difference between the Chevrolet SUV models. My wife was also very pleased to be able to drive 2 Equinox models with different sized engines. I believe that was the reason we decided on the Turbo 2.0 model. Justin was also able to quickly find an Equinox with the exterior and interior colors we wanted. We are very pleased with the attention to detail that Justin provided us. More
by John B G
October 22, 2019
Amazing service John was very knowledgeable about the pickup trucks. We were able to test drive and compare all our options. We love our beautiful new Trailboss. :) John was very knowledgeable about the pickup trucks. We were able to test drive and compare all our options. We love our beautiful new Trailboss. :) More
by Kw13
Employees Worked With
October 22, 2019
John lesniak helped me with coming out of my lease was very helpful with helping me buy the truck I was leasing will definitely recommend ray and john to all my f helped me with coming out of my lease was very helpful with helping me buy the truck I was leasing will definitely recommend ray and john to all my friends and family very pleased with the all around experience More
by Paul1170
October 22, 2019
Dan Cameron called me to let me know everything this time was much better. Dan Cameron kept me in the loop to let me what was going on with my car. great job! He also is very polite. this time was much better. Dan Cameron kept me in the loop to let me what was going on with my car. great job! He also is very polite. More
by rita
Employees Worked With
Dan Cameron
October 20, 2019
Hugo the sales associate Hugo is really an asset to your Sales Department. He went above and beyond to get me into my new Equinox quickly. He oriented me to the car and I wa Hugo is really an asset to your Sales Department. He went above and beyond to get me into my new Equinox quickly. He oriented me to the car and I was off quickly. Thank you. More
by Judy
October 19, 2019
Awesome experience I recently purchased my first car and I love it! My salesman Hugo Ayala was so kind, helpful, and patient. Hugo made sure he got me to the monthly pay I recently purchased my first car and I love it! My salesman Hugo Ayala was so kind, helpful, and patient. Hugo made sure he got me to the monthly payments I wanted and made sure I was well taken care of. Hugo is very knowledgeable and trust worthy. I will recommend my friends/ family to visit Ray Chevrolet to work with Hugo. I am very impressed with his services and will purchase my second vehicle with Hugo! More
by Monica
Employees Worked With
October 17, 2019
Overall good experience I am very happy with the overall customer service I received at Ray Chevy, and I absolutely love the truck I bought. However, I have a few misgivings I am very happy with the overall customer service I received at Ray Chevy, and I absolutely love the truck I bought. However, I have a few misgivings about my experience that are worth sharing. While I didn't love the initial haggling on the price, I felt comfortable with the final decision. I feel like initially I was not getting all the information I needed to make a decision, including what my trade-in value would be, and felt like that information could have been given to me more clearly without the back and forth. The process is long, and, by no fault of the dealership's, the final parts of my transaction were rushed, and I felt I was somewhat blindsided by some decisions I needed to make quickly when I would have much rather have had more time to consider them (i.e. extended warranty, additional products). I felt like, in a way, they may have done this on purpose to rush me into a decision I may not have made if I had ample time to consider. The biggest issue I had with the whole process was that I did not find out until the final signing with the finance manager that I would not be getting my full 3-year warranty on the vehicle, even though the vehicle was being sold to me as brand new. Since the vehicle already has miles on it, I have already lost almost a year of warranty. There was not much of an explanation about this, just that I was told that I got a discount on the truck for this reason, even though this was not mentioned at all anytime prior. I felt like this was information that I should have gotten towards the beginning from either my salesman or manager during the actual transaction. That all being said, overall, my salesman was incredibly friendly, answered all my questions, and sold me exactly what I wanted. I'm excited to take advantage of some of the perks that Ray Chevy offers, such as the maintenance convenience and monthly pit stops. Also, every single person I interacted with while at the dealership was friendly and helpful and the overall experience was a positive one. More
by cskvarce
October 17, 2019
George Zakrzewski George was excellent from beginning to end. Such a pleasure to work with and I highly recommend him!! I will definitely be back for my next vehicle! George was excellent from beginning to end. Such a pleasure to work with and I highly recommend him!! I will definitely be back for my next vehicle! More
by Matt
October 16, 2019
Quick process with no mishaps I just have to note how incredibly smooth the whole process of purchasing my vehicle was when I went and had the help of George. Had answers to all my I just have to note how incredibly smooth the whole process of purchasing my vehicle was when I went and had the help of George. Had answers to all my questions and was very pleasant to work with! Definetly recommenced to a few family and friends to go see him since I know they’re in the market for an upgrade! More
by Rwilson85
Employees Worked With
George Zakrzewski
