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Luis Rivera
Refer Me
237 Reviews
Hello my name is Luis, I'd like to tell you a little history of myself. I was born and raised in the city of Waukegan Illinois. I started working at the age of 15 with my father, who owned a landscaping company. At the age of 18 i started working for an aftermarket parts store, in which i worked for 17 years. I was able to start off as parts driver and moved myself to managing the parts store for the last 14 years I was there. I was trained and driven in customer service since I was in an affluent north shore area. I then started working at a dealership as a parts counter man. It wasn't my calling to just take orders and price items out. I had the need to help the customer. I asked for the chance to be an adviser in October of 2013. I moved to Ray Chevrolet in August of 2015. I can truly say that I have not worked any where, that is more driven in customer service as Ray Chevrolet is. I would love to have the opportunity to help you in your service needs. Thank you.
Read moreDealership Experience
8 yrs, 10 mos
Industry Experience
27 yrs, 7 mos
Specialties & Trainings
Se habla Español
237 Reviews
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237 Reviews of Luis Rivera
April 28, 2024
We been customers of Ray Chevy for over 25 years. Ed Dembski is easy to make a deal with and gets a vehicle that matches our wants. Highly recommend taking a look at this dealership. Ed Dembski is easy to make a deal with and gets a vehicle that matches our wants. Highly recommend taking a look at this dealership. More
by BANASE
Verified CustomerOther Employees Tagged: George Gigovski, Oliver Gigovski, Ed Dembski, Jessica Holland, Kyle Miller, Liz Frohling, Chris Freibauer, TJ Burke, Ray Scarpelli III
Helpful 
April 28, 2024
Knowledgeable and friendly staff. Have used them for repairs for many years. Would definitely recommend! Have used them for repairs for many years. Would definitely recommend! More
by dtrzaskowski
Other Employees Tagged: Kyle Miller, TJ Burke , Pete and Brian in Sales. Ziggy in Finance
April 26, 2024
The Service Coordinator was friendly and helpful. Very informed responses to my questions. A little upset that for advertising no appointment necessary, it took almost and hour and a half for the s Very informed responses to my questions. A little upset that for advertising no appointment necessary, it took almost and hour and a half for the service to be completed, and it was an oil change. The greeter in Service did look and comment that there were no other appointments for this time so I am not sure why it took so long. I could comment on the cost of the Cabin Air Filter. O'Reilly's has a store brand for $14.99 and Fram for $24.99 and the price I was quoted was $74.99. More
by KBRANDT98
April 26, 2024
We've worked with Ed Dembski for over 25 years. Deals though him are easy. Highly recommend you talk with Ed whether you need a new or used vehicle. Deals though him are easy. Highly recommend you talk with Ed whether you need a new or used vehicle. More
by BANASE
Other Employees Tagged: George Gigovski, Oliver Gigovski, Ed Dembski, Jessica Holland, Kyle Miller, Liz Frohling, Chris Freibauer, TJ Burke, Ray Scarpelli III
March 27, 2024
Courteous, kept me well informed, fast response to my problem, felt cost was in line with issue. Just a great all around experience and my 3rd dealing with them this year already. problem, felt cost was in line with issue. Just a great all around experience and my 3rd dealing with them this year already. More
by scott@stuckeyconstruction.com
Other Employees Tagged: TJ Burke
March 24, 2024
Very happy with my service, good dealership, and very willing to make sure you are happy with your purchase. next vehicle will be purchases with John Lesniak. thank you willing to make sure you are happy with your purchase. next vehicle will be purchases with John Lesniak. thank you More
by missy
Other Employees Tagged: George Gigovski, John Lesniak, Jessica Holland, Kyle Miller, Liz Frohling, Chris Freibauer, TJ Burke
March 23, 2024
Everyone is amazing, very professional. But at the same time they all treat you as family. But at the same time they all treat you as family. More
by hawaii42
Other Employees Tagged: George Gigovski, Kyle Miller, Liz Frohling, Chris Freibauer, TJ Burke, Ray Scarpelli III
March 10, 2024
The service department at Ray Chevy always takes great care of our vehicles. Very easy to schedule service and always explained in detail. care of our vehicles. Very easy to schedule service and always explained in detail. More
by Chris
Other Employees Tagged: John Lesniak, Jessica Holland, Kyle Miller, Liz Frohling, Chris Freibauer, TJ Burke
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