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Ray Laethem Buick GMC

Grosse Pointe-Detroit, MI

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Reviews
Vehicles
4.4
309 Reviews
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17677 Mack Avenue

Grosse Pointe-Detroit, MI

48224

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Showing 309 reviews

June 21, 2025

Awesome service love dealing with a family owned business. Can’t say enough good things about them. More

by howard.hicks
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Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Laethem Tom King
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June 21, 2025

The staff was courteous and help. Above average in getting me driving at the right price.!!!!!!! More

by tcastelow
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mike Tausch, Malik Tann
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June 21, 2025

I was very happy with the people and the service! I will be back for my prewinter work!! More

by lgrosscup
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maryann McGee and Mackenzie Canty
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June 20, 2025

Absolutely terrible I call I text all I’m trying to do is get an oil change. Nobody gets back to me for three or four days. If not longer been coming there a long time service was great. It’s absolutely horr More

by MARTY1019
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Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know still waiting for a question. I asked probably close to two weeks ago just terrific.
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June 19, 2025

They were very persistent in resolving the challenges and issue solving. I’m very happy with the service and experience More

by bmolitor
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Cannot, Remember, the, Names
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June 19, 2025

Lawrence had to have another mechanic look and test drive the vehicle to identify the noise problem More

by MRMACKOOL
Recommend Dealer
Yes
Employees Worked With
Lawrence
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June 19, 2025

Friendly, fast, efficient service. They keep you informed every step of the way. They are happy to explain and answer questions. More

by aosburn02
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
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June 19, 2025

Friendly and knowledgeable sales staff helped to locate car and model in our price range. More

by JACC
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hunwick, Lauren, Matt Frame
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June 18, 2025

I always get great service and Bob Hunwick and Lauren are so helpful! a great car dealership! More

by REENIET102
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Hunwick, Lauren
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June 17, 2025

Service was quick and efficient and the staff worked together I also enjoyed the waiting room which had coffee available More

by TERRYSCOTTBAUL
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
My service rep was excellent
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