Ray Laethem Buick GMC - Service Center

oil change I came in for an oil change and ended up with two different filters that i did not want or need I was never told or never see I came in for an oil change and ended up with two different filters that i did not want or need I was never told or never seen the filters I only have 14,000 miles I feel so Hurt, Used, Sad because I trusted you so much. I have bought many cars from you Also I found out through my salesman that this oil change would have been free warranty which was also never mentioned to me when I came in I set the appointment up for Oil change and that is want I needed Now I feel I cannot trust and that is so sad because I never went anywhere else for my oil changes Thanks for listening More

They do an excellent job in all aspects of the dealership. My salesman BJ is a great representative of the dealership and all personal in all phrases dealership. My salesman BJ is a great representative of the dealership and all personal in all phrases More

Very Thorough They took the time to inspect several areas of my car and let me know what was imperative and wait could wait. They ordered parts that were not in sto They took the time to inspect several areas of my car and let me know what was imperative and wait could wait. They ordered parts that were not in stock, More

Great help in identifying the problem. Services Was good. the infor was percise and wife was able to understard. . Service price could have be lower but was ok. thank you for your help. Services Was good. the infor was percise and wife was able to understard. . Service price could have be lower but was ok. thank you for your help. More

Oil change Very professional. Explained what service was going to be needed. Also, wait time for service was within reasonable range. Would definitely recommend Very professional. Explained what service was going to be needed. Also, wait time for service was within reasonable range. Would definitely recommend Ray Laethem dealership for service. More

Excellent oil change and inspection. Technician explained all of the work done and the condition of the vehicle. Service took half an hour and I waited in the well appointed waiting room. Technician explained all of the work done and the condition of the vehicle. Service took half an hour and I waited in the well appointed waiting room. More

i always get Excellent Service We have Donell as our go to person he ALWAYS does an excellent job he is knowledgeable and helpful he is always courteous and friendly We have Donell as our go to person he ALWAYS does an excellent job he is knowledgeable and helpful he is always courteous and friendly More

Good Service Dropped my wife’s enclave off. They assessed the problem and got back to me quickly with a quote to repair the issue. They worked with the warranty Dropped my wife’s enclave off. They assessed the problem and got back to me quickly with a quote to repair the issue. They worked with the warranty company that I bought my warranty from and that cut the original cost in half. Very happy with the service I got. More

My request was not only completed but in record time. Usually I have to wait an hour or more but this time was a surprise short time. I like the new policy of registering for a time for repair. Thus I can Usually I have to wait an hour or more but this time was a surprise short time. I like the new policy of registering for a time for repair. Thus I can wait rather than take a loner or request my neighbor to pick me up and drop me off again. More

Super Fast and friendly I scheduled my appointment with Joyce. She is always courteous and helpful. I had my two school age children with me and they are easily impatient. L I scheduled my appointment with Joyce. She is always courteous and helpful. I had my two school age children with me and they are easily impatient. Luckily, my services were completely quickly and I wasn’t there nearly as long as I expected to be. I appreciated the swift friendly service. More