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Ray Laethem Buick GMC - Service Center

Grosse Pointe-Detroit, MI

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122 Reviews

122 Reviews of Ray Laethem Buick GMC - Service Center

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July 23, 2019

Exceptional Service Great customer service, always friendly and gets the job done quickly and efficiently. I take all my vehicles here and get excellent service every ti More

by Michele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony, Walt
July 13, 2019

Excellent Service at Laethem Dealership Fine service. Problem free. Received a car for an appointment while the GMC Terrain was being service for a recall issue. Will be glad to network th More

by hotpenguin1@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service personell
July 11, 2019

Excellent and timely Everyone was friendly and efficient, from my salesman EJ who made the Appointment for me to the service representativea and the cashier. The car was c More

by TRH52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
EJ
July 01, 2019

Reliable, on time service Ray Laethem has always provided us with competent vehicle service. They generally finish the work in advance of their estimated time. When we have nee More

by Art
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
sorry, I don't remember
June 14, 2019

Great experience with the all of the staff. Great experience from the first phone call to the delivery of the Buick Envision. Bob Hunwick and Lauren did a great job. Thanks for making it a great More

by Billd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hunwick,Lauren his assistant.
May 18, 2019

Top quality service I had a recall issue and the service representative took very good care of me and my situation. He called me and scheduled the appointment, and he ma More

by Carguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bainbridge
May 05, 2019

Quick easy and kind No waiting. My service agent was very efficient. He made sure to give me timely updates and prices. He was knowlegable of the many problems More

by Paulalisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bainbridge
May 03, 2019

Quick Freindly service Was very pleased with how quickly the service was completed. Nice, clean quest waiting area. Breath of fresh air to have a nice area to relax in. More

by terrain.lm
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bob Hunwick
May 03, 2019

Friendly and fast My appointment was at 7am. I was able to work as I waited on my car. Got to visit with my salesman Bob Hunwick. Car was done in about an hour. Very ha More

by happy joy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Services Team
April 13, 2019

Oil change and Front brakes & glove box I switched my appointment last minute and still received exceptional very timely service. I came in for an oil change and to have my glove box reattac More

by Andrea987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donell