Ray Laethem Buick GMC - Service Center
Grosse Pointe-Detroit, MI

122 Reviews of Ray Laethem Buick GMC - Service Center
Exceptional Service Great customer service, always friendly and gets the job done quickly and efficiently. I take all my vehicles here and get excellent service every ti Great customer service, always friendly and gets the job done quickly and efficiently. I take all my vehicles here and get excellent service every time! More
Excellent Service at Laethem Dealership Fine service. Problem free. Received a car for an appointment while the GMC Terrain was being service for a recall issue. Will be glad to network th Fine service. Problem free. Received a car for an appointment while the GMC Terrain was being service for a recall issue. Will be glad to network the "first cabin service" . More
Excellent and timely Everyone was friendly and efficient, from my salesman EJ who made the Appointment for me to the service representativea and the cashier. The car was c Everyone was friendly and efficient, from my salesman EJ who made the Appointment for me to the service representativea and the cashier. The car was completed quicker than promised. More
Reliable, on time service Ray Laethem has always provided us with competent vehicle service. They generally finish the work in advance of their estimated time. When we have nee Ray Laethem has always provided us with competent vehicle service. They generally finish the work in advance of their estimated time. When we have needed shuttle transport, they have assisted us. More
Great experience with the all of the staff. Great experience from the first phone call to the delivery of the Buick Envision. Bob Hunwick and Lauren did a great job. Thanks for making it a great Great experience from the first phone call to the delivery of the Buick Envision. Bob Hunwick and Lauren did a great job. Thanks for making it a great experience. More
Top quality service I had a recall issue and the service representative took very good care of me and my situation. He called me and scheduled the appointment, and he ma I had a recall issue and the service representative took very good care of me and my situation. He called me and scheduled the appointment, and he made all the arrangements for me to get back to my office. It was quick and easy. More
Quick easy and kind No waiting. My service agent was very efficient. He made sure to give me timely updates and prices. He was knowlegable of the many problems No waiting. My service agent was very efficient. He made sure to give me timely updates and prices. He was knowlegable of the many problems More
Quick Freindly service Was very pleased with how quickly the service was completed. Nice, clean quest waiting area. Breath of fresh air to have a nice area to relax in. Was very pleased with how quickly the service was completed. Nice, clean quest waiting area. Breath of fresh air to have a nice area to relax in. More
Friendly and fast My appointment was at 7am. I was able to work as I waited on my car. Got to visit with my salesman Bob Hunwick. Car was done in about an hour. Very ha My appointment was at 7am. I was able to work as I waited on my car. Got to visit with my salesman Bob Hunwick. Car was done in about an hour. Very happy with the service I received. Don't mind driving from Redford. More
Oil change and Front brakes & glove box I switched my appointment last minute and still received exceptional very timely service. I came in for an oil change and to have my glove box reattac I switched my appointment last minute and still received exceptional very timely service. I came in for an oil change and to have my glove box reattached and it was discovered that my front brakes We’re on red and I was getting ready to go on a long trip with my children and was very happy that all of the work was taken care of and less than three hours :-) More