Ray Laethem Buick GMC - Service Center
Grosse Pointe-Detroit, MI

122 Reviews of Ray Laethem Buick GMC - Service Center
Professional and Accommodating The Service Manager Walt provided exceptional customer service regarding a warranty for the replacement of my gas pedal. He took the time to communic The Service Manager Walt provided exceptional customer service regarding a warranty for the replacement of my gas pedal. He took the time to communicate my issue to GM for a resolution. I was very satisfied. Highly recommend. More
Ray Laethem Oil Change I really appreciated the speed and convenience with which Ray Laethem handled my oil change. I also appreciated the print out with suggested maintena I really appreciated the speed and convenience with which Ray Laethem handled my oil change. I also appreciated the print out with suggested maintenance. Great work! And the price was VERY reasonable! More
Routine Maintenance Service was quick, employees were polite and kept me in the loop of what was going on with my car. Shuttle service allowed me to go home and do other Service was quick, employees were polite and kept me in the loop of what was going on with my car. Shuttle service allowed me to go home and do other things and returned bus shuttle to get my car, which is super convient. Great job 👍🏾 More
GREAT!!!!! There is nothing else to describe. If they were any better, I would have to buy another car :>) Great job #1 Buick 2018 football of the year There is nothing else to describe. If they were any better, I would have to buy another car :>) Great job #1 Buick 2018 football of the year More
Anthony Went above and beyond making sure I was kept updated on my vehicle as work progressed. Called me when the vehicle was finished and even went out to th Went above and beyond making sure I was kept updated on my vehicle as work progressed. Called me when the vehicle was finished and even went out to the yard and brought it to me when I came to pick it up. More
Amazing!!! Amazing service from start to finish. So happy!!!! They fixed the gas cap issue and I received a loaner and everything was so easy. Will recommend. Amazing service from start to finish. So happy!!!! They fixed the gas cap issue and I received a loaner and everything was so easy. Will recommend. More
Great service and a very beautiful and clean dealership. Staff is friendly and I was greeted as I walked throughout the building.. I will always take my enclave her and a very beautiful and clean dealership. Staff is friendly and I was greeted as I walked throughout the building.. I will always take my enclave here. More
Routine maintenance and diagnostic evaluation was performed and the car was ready for pick up at the promised time. No problems encountered during the process. and diagnostic evaluation was performed and the car was ready for pick up at the promised time. No problems encountered during the process. More
Excellent Service was scheduled, conducted successfully and delivered on time. what else would you like me to say in order to fill all of your spaces? Service was scheduled, conducted successfully and delivered on time. what else would you like me to say in order to fill all of your spaces? More
Tire Purchase/Replacement The service was performed well and in a timely manner. Also, I was informed that because I had purchased the Extended Warranty, there was no charge f The service was performed well and in a timely manner. Also, I was informed that because I had purchased the Extended Warranty, there was no charge for the new tire. Thus, I didn't have to deal with a costly purchase. More