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Ray Laethem Buick GMC - Service Center

Grosse Pointe-Detroit, MI

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122 Reviews

122 Reviews of Ray Laethem Buick GMC - Service Center

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March 22, 2019

Professional and Accommodating The Service Manager Walt provided exceptional customer service regarding a warranty for the replacement of my gas pedal. He took the time to communic More

by BusyB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt, Service Manager and Mike
March 18, 2019

Ray Laethem Oil Change I really appreciated the speed and convenience with which Ray Laethem handled my oil change. I also appreciated the print out with suggested maintena More

by waynestape
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
March 10, 2019

Routine Maintenance Service was quick, employees were polite and kept me in the loop of what was going on with my car. Shuttle service allowed me to go home and do other More

by Pull up in a Buick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnell
March 09, 2019

GREAT!!!!! There is nothing else to describe. If they were any better, I would have to buy another car :>) Great job #1 Buick 2018 football of the year More

by Hitch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
January 28, 2019

Anthony Went above and beyond making sure I was kept updated on my vehicle as work progressed. Called me when the vehicle was finished and even went out to th More

by DPL1010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
January 26, 2019

Amazing!!! Amazing service from start to finish. So happy!!!! They fixed the gas cap issue and I received a loaner and everything was so easy. Will recommend. More

by Sknoche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Betsy Crane
January 03, 2019

Great service and a very beautiful and clean dealership. Staff is friendly and I was greeted as I walked throughout the building.. I will always take my enclave her More

by Brian m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael, he has desk by customer lounge door
December 28, 2018

Routine maintenance and diagnostic evaluation was performed and the car was ready for pick up at the promised time. No problems encountered during the process. More

by Jerry Teagan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony in service
December 11, 2018

Excellent Service was scheduled, conducted successfully and delivered on time. what else would you like me to say in order to fill all of your spaces? More

by Duped
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Walt, John
December 10, 2018

Tire Purchase/Replacement The service was performed well and in a timely manner. Also, I was informed that because I had purchased the Extended Warranty, there was no charge f More

by Barbara Lester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Pingel
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