Back

Ray Laethem Buick GMC - Service Center

Grosse Pointe-Detroit, MI

4.5
191 Reviews

191 Reviews of Ray Laethem Buick GMC - Service Center

Sort by
June 03, 2025

Service was very thorough from the estimate and concerns on the repair of my vehicle. Time management in relationship to parts and the collision repair were within a 10 day process. And the final results we More

by kmc325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex and the person at the front desk.
June 03, 2025

My experience was great. I really appreciate everything everyone did to help me. I would absolutely recommend. More

by jamiezacker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
June 02, 2025

I always receive timely, courteous and professional service. I'm satisfied with my last visit. More

by EDDIEHULL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnelly Raymond
June 01, 2025

When I deal with the Service Center, I get excellent and professional service. The Advisors are always super helpful. The cashiers are courteous and kind. I've never had a bad experience. More

by BLYNMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnell Rawlings, who I've dealt with multiple times in the past. Unfortunately, I can't think of the names of the other Advisor or Cashiers. They're all excellent at their jobs. No bad experiences in all the years I've been going there.
May 31, 2025

Professional, courteous, efficient. ..knowledgeable ...I am truly satisfied with the service and timeliness at your location. More

by NICKSINACORI2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malik and Darell
May 31, 2025

THE BEST GMC DEALERSHIP IN DETROIT HANDS DOWN THERE SERVICE IS AWESOME 💝 LAWRENCE is GREAT #1 👌💯🤩😍 More

by Barbara Dean
Recommend Dealer
Yes
Employees Worked With
MIKE / LAWRENCE 💯💯
May 29, 2025

Work was done on time and service rep was very informative. A 15 word minimum is stupid! More

by JAMES.DUERR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember her name.
May 29, 2025

The oil change was quick and easy. Dropped off my car and it was ready in an hour More

by christinalehman15
Recommend Dealer
Yes
May 29, 2025

I went in for am oil change, rep sold me on buying a new internal filter. When i returned home, found a black plastic piece on my seat. Apparently the mechanic broke the panel the surrounds the glove box w More

by SPAGOSTATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Courtney
May 28, 2025

I had a 3:30pm appointment for an oil change It was 5:10 when I left. More

by MONTIECARLO
Recommend Dealer
No
...
5
...