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Ray Laethem Buick GMC - Service Center

Grosse Pointe-Detroit, MI

4.5
191 Reviews

191 Reviews of Ray Laethem Buick GMC - Service Center

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May 28, 2025

Clean, responsive, representative in service was knowledgeable, new what I wanted, offered a senior discount, waited for the vehicle, time was explained and delivered on time More

by DMARSH5633
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service tech
May 28, 2025

Young female cashier was fabulous – a big help, helping me find GM credits I didn’t know I had. More

by CLEVETHURBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t recall
May 28, 2025

The service rep was great to talk to. She explained what was to be done and how long it would take More

by MZ58CH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marianne
May 28, 2025

Great clean and knowledgeable people work there All n all it a great experience going there More

by DBASS56
Recommend Dealer
Yes
Employees Worked With
Darnell
May 28, 2025

Fantastic service and quality workmanship every time I bring my vehicle in for service or repair More

by autumnald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnelle and Brittany
May 27, 2025

They never fix the problem i had with my truck Its not a good DEARLEARSHIP More

by Edward.burris
Recommend Dealer
No
May 27, 2025

Michael was very helpful in getting me exactly what I wanted. He was able to get it done fast. I’ve spent hours at other dealerships and I was in and out fast. I also enjoy the extras that Ray Laethem More

by Angela Milanov
Recommend Dealer
Yes
Employees Worked With
Michael Tausch
May 27, 2025

My experience was pleasant, positive, prompt and professional. I will definitely have my vehicle serviced there always More

by hoodcrystina65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Exceptional
May 27, 2025

It was good 👍 noproblem,everything was ok that's all that all I can think of More

by willie6184
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence Anders
May 27, 2025

Nice job with quick turn on basic service item -- a flat tire! Appreciated how quickly and efficiently it was handled. More

by 1ROSSFLECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnell / service tech
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