Ray Laethem Buick GMC - Service Center

My first time in Service, I am new to the dealership and the Service department. Everyone was very professional, very courteous and very polite. The only problem that I had was that it was scratches on my v the Service department. Everyone was very professional, very courteous and very polite. The only problem that I had was that it was scratches on my vehicle after service was done. Keep up the good work because customer service is very important. More

THE BEST GMC DEALERSHIP IN DETROIT HANDS DOWN THERE SERVICE IS AWESOME 💝 LAWRENCE is GREAT #1 👌💯🤩😍 SERVICE IS AWESOME 💝 LAWRENCE is GREAT #1 👌💯🤩😍 More

Very polite and efficient. Greeted with a smile on courtesy . Let me knew everything that was going on and what needed to be repaired Greeted with a smile on courtesy . Let me knew everything that was going on and what needed to be repaired More

Customer service personnel were knowledgeable, thorough, helpful and courteous. Overall experience was very positive and satisfying. helpful and courteous. Overall experience was very positive and satisfying. More

I've never had a bad experience with Laethem team. Very professional and experienced team. Very professional and experienced team. More

The absolute WORST dealership I have Ever dealt with in my life. !!! The salesman was very calcatrent. my life. !!! The salesman was very calcatrent. More

Service advisors are courteous, and professional. Technicians are absolutely top-notch. Donnell and Lawrence are fantastic and more importantly, informative. Technicians are absolutely top-notch. Donnell and Lawrence are fantastic and more importantly, informative. More

Go somewhere else so you don't get lied to about your payment. Bob Hunwick is very rude and unprofessional. payment. Bob Hunwick is very rude and unprofessional. More

I Love this dealership. I purchased my last 4 cars there. I have used Bob Hunwick as my salesman and the experience has been wonderful. I purchased my last 4 cars there. I have used Bob Hunwick as my salesman and the experience has been wonderful. More

I’ve never been insulted regarding waisted time more than this dealership. Buick repair appointments are scheduled 2 weeks in advance. Communicating by phone is just as bad. this dealership. Buick repair appointments are scheduled 2 weeks in advance. Communicating by phone is just as bad. More