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Ray Laethem Buick GMC - Service Center

Grosse Pointe-Detroit, MI

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122 Reviews

122 Reviews of Ray Laethem Buick GMC - Service Center

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August 21, 2017

Continued great service My service was done well and quickly. Everyone I dealt with were courteous and friendly. I would gladly recommend Ray Laethem Buick GMC to everyone. More

by Pat1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hunwick
August 08, 2017

my service was provided quickly and at a great price. Thank Great staff of sales, service and support people. Super location for us east siders too. A good chance to look at new cars also. Thanks, More

by Russell Wilcox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
August 07, 2017

My experience was really great. My car had an unusual problem and the service center people went out of their way to solve it, trying everything until it was fixed. More

by Mary Cox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
August 06, 2017

Honest evaluation I brought my vehicle in for service for an issue that could not be duplicated once my vehicle was in the shop. Wouldn't you know it, once the car was More

by alfonsoc5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darnell
July 23, 2017

Oil change Told them I would be calling for an appointment for other service. Waited for oil change and tire rotation. Couldn't leave it. Service was fine. More

by Catlover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
July 16, 2017

excellent I had a good experience staff very friendly helpful, knowledgeable, wait time was not long but no water,no refreshments, vending machine only took co More

by taylor17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tomorrow king
July 16, 2017

Oil change and checking up. All went well. Donnell was service agent and very knowledgeable, courteous, and I felt honest with me. And all was timely. I would recommend Donne More

by Norm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnell.
July 06, 2017

Awesome & Excellent! It starts when I call my service rep, Mike Bainbridge. I check his schedule and bring my car in at 7AM and for routine things, he has it back to me b More

by laura1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bainbridge
June 11, 2017

Complerte Satisfaction My Service Rep, Donnell Reymond, was friendly and courteous. The .service work performed was done satisfactorily within the time frame promised. I was More

by COOKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnell Reymond
June 06, 2017

Efficient service and pleasant staff I called the morning of day I found myself with time to get car in for scheduled service. Staff was very pleasant in arranging time. Service was compl More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry can't recall name right now.all were very polite and accomodating
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