Ray Laethem Buick GMC - Service Center
Grosse Pointe-Detroit, MI

122 Reviews of Ray Laethem Buick GMC - Service Center
Continued great service My service was done well and quickly. Everyone I dealt with were courteous and friendly. I would gladly recommend Ray Laethem Buick GMC to everyone. My service was done well and quickly. Everyone I dealt with were courteous and friendly. I would gladly recommend Ray Laethem Buick GMC to everyone. More
my service was provided quickly and at a great price. Thank Great staff of sales, service and support people. Super location for us east siders too. A good chance to look at new cars also. Thanks, Great staff of sales, service and support people. Super location for us east siders too. A good chance to look at new cars also. Thanks, More
My experience was really great. My car had an unusual problem and the service center people went out of their way to solve it, trying everything until it was fixed. My car had an unusual problem and the service center people went out of their way to solve it, trying everything until it was fixed. More
Honest evaluation I brought my vehicle in for service for an issue that could not be duplicated once my vehicle was in the shop. Wouldn't you know it, once the car was I brought my vehicle in for service for an issue that could not be duplicated once my vehicle was in the shop. Wouldn't you know it, once the car was in dealership it acted fine. They had it for 2 days and couldn't find anything wrong and hasn't acted up since. Any other dealership would have "Nickel and Dimed me" and charge me for a part I probably didn't need. Ray Laethem Buick/ GMC was honest and said they won't fix what they can't find broken and didn't charge me a cent. More
Oil change Told them I would be calling for an appointment for other service. Waited for oil change and tire rotation. Couldn't leave it. Service was fine. Told them I would be calling for an appointment for other service. Waited for oil change and tire rotation. Couldn't leave it. Service was fine. More
excellent I had a good experience staff very friendly helpful, knowledgeable, wait time was not long but no water,no refreshments, vending machine only took co I had a good experience staff very friendly helpful, knowledgeable, wait time was not long but no water,no refreshments, vending machine only took correct change. More
Oil change and checking up. All went well. Donnell was service agent and very knowledgeable, courteous, and I felt honest with me. And all was timely. I would recommend Donne All went well. Donnell was service agent and very knowledgeable, courteous, and I felt honest with me. And all was timely. I would recommend Donnell to others. Good service, pleasant wait in lounge. I've been going to Ray Laethem since I bought my car there in 2008 and will continue going for service. Always been good. More
Awesome & Excellent! It starts when I call my service rep, Mike Bainbridge. I check his schedule and bring my car in at 7AM and for routine things, he has it back to me b It starts when I call my service rep, Mike Bainbridge. I check his schedule and bring my car in at 7AM and for routine things, he has it back to me before the day is out! Mike is very pleasant and knowledgeable and always makes sure the job is done right for me! :) More
Complerte Satisfaction My Service Rep, Donnell Reymond, was friendly and courteous. The .service work performed was done satisfactorily within the time frame promised. I was My Service Rep, Donnell Reymond, was friendly and courteous. The .service work performed was done satisfactorily within the time frame promised. I was provided a courtesy ride home and was called when the car was ready. I did not require a courtesy pick up, but it was offered. More
Efficient service and pleasant staff I called the morning of day I found myself with time to get car in for scheduled service. Staff was very pleasant in arranging time. Service was compl I called the morning of day I found myself with time to get car in for scheduled service. Staff was very pleasant in arranging time. Service was completed while I waited in pleasant surroundings More