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Ray Laethem Chrysler Jeep Dodge Ram

Detroit, MI

4.8
368 Reviews

18001 Mack Ave

Detroit, MI

48224

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Showing 368 reviews

August 21, 2017

Service above and beyond! The service I received was above and beyond when the battery on my 2001 Jeep died. Service advisor, Mark Chandonais dropped what he was doing, grabbed More

by Jeepgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Chandonais
August 02, 2017

Very nice and accomodating. The sales person i worked with went the extra mile to ensure i could get the vehicle i wanted. Once the decision was made the process was quick. More

by M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes McConney
July 28, 2017

Always great service One of the few good dealerships in town, don't over promise and don't under deliver. You don't get the run around. They do what they say they will do. More

by paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Chesney
July 25, 2017

Collission work and 100,000 service Excellent service coordinator made everything easy. Body work was done quickly. After finding out the headlights and turn signal were not working th More

by amyourdan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
can't remember
July 16, 2017

Diagnosis driver door module issues Car still needs to be repaired while the part comes in, but the initial process to bring it in, assess the problem and revive the estimate and explana More

by Mcheick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob
July 13, 2017

Never have had a bad experience The staff is always friendly informative and helpful. The wait is never to long. A driver offered to drive me to my work or home without me having t More

by smere4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Hill
July 10, 2017

2005 Dodge Ram Oil Change Customer service was great and the oil change was completed quickly. Service consult dropped me off at work and was very friendly. Dealership did a More

by 2005 dodge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chesney
July 03, 2017

Good service The staff was very helpful. My only issue was having to deal with Enterprise for a rental car. I was taken aback when they asked for a $50 deposit f More

by bandit0926
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Chesney
June 17, 2017

Fair..no issues with this location.. good service I loved that I was able to make a same day appointment for an oil change. I was in and out in close to an hour. More

by Jai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike?
June 12, 2017

AWESOME!!!!!!!!!!!!!!!!! Mr. Powell was very attentive to all my needs and made sure all my questions were answered. He is a very friendly and positive salesman and I will re More

by Clark, Cortrina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamea Powell