Ray Skillman Northeast Mazda - Service Center

Always prompt and great service. Was covid responsive in waiting areas. Work was done and information provide in fast time and everyone very friendly during the time I was there. waiting areas. Work was done and information provide in fast time and everyone very friendly during the time I was there. More

The service writers and technication are excellent. Everyone is always Pleasant, work is done in a timely manner. Would recommend highly to any of my friends. Everyone is always Pleasant, work is done in a timely manner. Would recommend highly to any of my friends. More

Oil Change I made an appointment online. When I arrived, Kasey met me and was very helpful. He was personable and answered all of my questions. I waited in the w I made an appointment online. When I arrived, Kasey met me and was very helpful. He was personable and answered all of my questions. I waited in the waiting room for the routine oil change and was able to work using the free wifi. Overall, the service experience was outstanding. More

I had a recall to replace the dashboard screen. I made an appointment with Angel who was extremely helpful. Service department was friendly, efficient and knowledgeable. New screen looks great. appointment with Angel who was extremely helpful. Service department was friendly, efficient and knowledgeable. New screen looks great. More

Pleasant I would like to thank Joshua Griffin and the Ray Skillman crew that put forth the effort to get me into a brand new 2016 Mazda. The experience and atm I would like to thank Joshua Griffin and the Ray Skillman crew that put forth the effort to get me into a brand new 2016 Mazda. The experience and atmosphere very pleasant. Thank you Jesus and thanks again guys. More

Came early for a 10:00 AM appt, for an oil change. Jeremy Bell took our car immediatly, explained the need for a tire rotation. We had two discounts available and received both. Jeremy was very profe Jeremy Bell took our car immediatly, explained the need for a tire rotation. We had two discounts available and received both. Jeremy was very professional, taking the time to discuss some difficulty we were having using the navagatIon system. He gave us a couple of options that might help us. All in all, a very pleasant experience. This is what customer service looks like! It is always a pleasure to spend time with Terry Northern, I have known him for years and can confirm his knowledge of automobiles. He makes a visit to the dealership enjoyable. More

Always friendly and helpful. Have always received the help I need. Understanding all the computer operations has been a little difficult. I just have to ask, and everything is e Have always received the help I need. Understanding all the computer operations has been a little difficult. I just have to ask, and everything is explained perfectly. No complaints! More

The check engine light was on in my RX8 so I brought it in for a code check. I was expecting the $100 fee that I was quoted. What I did not expect was waiting two hours. I was the first car in, at 7am, and in for a code check. I was expecting the $100 fee that I was quoted. What I did not expect was waiting two hours. I was the first car in, at 7am, and didn't get out until after 9am. I don't mind paying the cost for dealer service but I do take exception to the fee AND the poor customer service. They did note that my tire was low on air. And then didn't fill it with air. This is an unacceptable level of service for a Mazda dealership. More

I gave them all great because they really are. Pat sold me a 2008 Caliber just over a year ago. I went in to get an oil change and came out with a 2003 Corvette Z06. It's something I saw and again I was de me a 2008 Caliber just over a year ago. I went in to get an oil change and came out with a 2003 Corvette Z06. It's something I saw and again I was dealing with Pat. I will always deal with Ray Skillman and only Pat from there. The service I received was top notched by all of the people involved. The service department was as well great although I didn't get to see much of them. More