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Ray Skillman West Auto Mall - Service Center

Indianapolis, IN

4.8
1,001 Reviews

1,001 Reviews of Ray Skillman West Auto Mall - Service Center

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February 29, 2024

work was done satisfactorally and service people were friendly . Time waiting was more than had been advertised. More

by hgbunn1
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2024 -

Ray Skillman Westside Auto Mall responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 24, 2024

No appointment. Just drove in with low pressure in rear left tire. Were comfortable in waiting area while problem solved -- screw removed and tire patched. Excell More

by IndyKia
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Ray Skillman Westside Auto Mall responded

Hi Indykia, We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

February 23, 2024

I like this dealership, and the service department is great. A little disappointing to see hardly any Kia K5s on your lot. Also, just a small suggestion that when we receive our invoice for the work do More

by lag5357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Ray Skillman Westside Auto Mall responded

Thank you again for taking the time to let us know how we did. Thanks again for the recommendation, and have an amazing day!

February 21, 2024

We were extremely blown away by your willingness to help us as we were traveling through Indianapolis and hit a large pothole which blew out our tire. We were in a bad spot on the interstate and AAA came o More

by jmdierker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Ray Skillman Westside Auto Mall responded

Jmdierker, we're glad you had such a wonderful experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ray Skillman Westside Mitsubishi!

February 21, 2024

Did not have appointment. Just drove in and they took us right in. Waited and the timing was good, as well as the friendliness and explanation. More

by EPL4C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, don't remember their names.
Feb 26, 2024 -

Ray Skillman Westside Auto Mall responded

Hi Epl4c, thank you for taking the time to leave a review for us at Ray Skillman Westside Mitsubishi. We're happy we could meet your expectations!

February 16, 2024

The team at Ray Skillman Westside is always extremely kind, patient, and helpful. Everyone is very trustworthy and honest, which leaves no doubt in my mind when it comes to vehicle maintenance or questio More

by Kristin.mangan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Ray Skillman Westside Auto Mall responded

Thank you for taking the time to let us know how we did. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out. We hope you have a great day!

February 09, 2024

I am extremely happy with this dealership and the service is always exceptional. I do not recall their names, frankly. I purchased my leased car and also had service work. More

by Jane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gurdian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bim Akintomide
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Cordray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristian Palos
Feb 17, 2024 -

Ray Skillman Westside Auto Mall responded

Jane, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 08, 2024

My first time using the Service Department, they were friendly and helpful. I was in and out in 1 hour. The waiting area was large and comfortable AND free cookies! More

by bwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristian Palos
Feb 17, 2024 -

Ray Skillman Westside Auto Mall responded

Hi Bwhite, we are very happy to have provided you with such a positive experience! We look forward to your next visit. Take care!

February 06, 2024

great visit today. oil and tire maintenance and a much needed car wash. all in a timely manner. thanks More

by porterm52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2024 -

Ray Skillman Westside Auto Mall responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 22, 2024

Great Customer Service Very helpful address all of my concerns Timely and efficient service Personable and knowledgeable service also. More

by Blackbelt
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Ray Skillman Westside Auto Mall responded

Blackbelt, thank you for your kind review; we are happy to pass along your comments to the team here at Ray Skillman Westside Mitsubishi! We look forward to your next visit! Take care!