Reedman Toll Honda of Downingtown

Unable to purchase used car Tried to work with ally and JC. JC argued my trade which had been purchased and serviced at Roberrs was mechanically deficient. He refused to check m Tried to work with ally and JC. JC argued my trade which had been purchased and serviced at Roberrs was mechanically deficient. He refused to check my service records Piazza got my money not Roberts. Second time in five years that they were $3000 out of sorts from the other dealerships More

Salesperson Couldn't Care Less I wanted to purchase a 2016 car I found with my CU used car program. Already financed and ready to purchase but the salesperson could not be bothered I wanted to purchase a 2016 car I found with my CU used car program. Already financed and ready to purchase but the salesperson could not be bothered to answer my questions and concerns. It was a 2 hour drive and I wanted my concerns on the vehicle addressed before wasting 4 hours driving for nothing. I explained my distance and asked several questions in email. The replies never answered my questions and kept asking when I would stop in and drive it. Every time. One question the salesperson actually told me to call another dealership and ask them! UNbelievable. To me, this experienced says first that there's something wrong with the car they didn't want to say in hopes that driving it would somehow make me stupid and impulsive and buy it. (not the impulsive type) OR the sales person truly didn't care one way or another and just didn't want to sell a car on a Saturday morning. Be smart and be careful when dealing with this dealership. A salespersons job is to answer questions. Be suspicious of those who won't. (I don't want to mention who, or sex, of the salesperson sto spare them possibly getting in trouble. We all have to eat, even untrustworthy salespeople) More

Excellent Sales Experience If you are looking for an excellent sales experience then you need to go to Roberts Subaru! My entire experience from beginning to end was enjoyable. If you are looking for an excellent sales experience then you need to go to Roberts Subaru! My entire experience from beginning to end was enjoyable. I worked with Alex Todd, who was both professional and respectful. He took the time to make me feel like a valued customer whether it was at the dealership, over the phone or through email and text. You don't meet many sales reps with this level of attentiveness. While the papers were being finalized Alex reviewed all the features on my new Impreza Sport in great detail. This added a lot of value to my buying experience. In addition to Alex I also worked with Ed and Greg. Both of them were pleasant and helpful. This was my first Subaru and would only consider Roberts Subaru for the next one. More

Great staff Test drive the mini 2 times and just fell in love with it. Matt and Andrea made sure the process went smoothly and made sure I understood everything I Test drive the mini 2 times and just fell in love with it. Matt and Andrea made sure the process went smoothly and made sure I understood everything I signed!! More

Outstanding It’s been quite some time that I purchased a new vehicle, and was I a little reluctant at first to even make that choice, however; Andrea and Max wher It’s been quite some time that I purchased a new vehicle, and was I a little reluctant at first to even make that choice, however; Andrea and Max where absolutely terrific. They were helpful, worked tirelessly to get me the deal I wanted, regardless how unsure I was to accept a deal. Now, I am the proud owner of a new Chevy Silverado "High Country" I could not had asked for a better, lees hassle free experience. Bravo Zulu from me to Andrea and Max! More

They are no less then a cheat and very unprofessional Until they want your money they are great: We traded our car to buy new Honda Pilot, and everything went great, They were quick to close the deal, and Until they want your money they are great: We traded our car to buy new Honda Pilot, and everything went great, They were quick to close the deal, and all paperwork was done on the same day. They are horrible when they owe your money and right service. As Trade value of the car, they owe us $12000, and that were all problem starts from, it's been more than ten days, and they are making stories every day, the worst part is they can't keep up with the same thing. Horrible service after they have sold you a car, I will never recommend this dealer to anyone. So if you want excellent service to find a better dealer, Don't work with these liars !!!! More

Love my new Subaru!! Mike was very knowledgeable about my Subaru Impreza!! Very easy to talk to and I really enjoyed my experience! I would definitely go back to that deal Mike was very knowledgeable about my Subaru Impreza!! Very easy to talk to and I really enjoyed my experience! I would definitely go back to that dealership if I need to buy another car. More

My new car I would like to thank Andrea, Aly, and Max for the great service they gave me. the really worked hard to get me a into a car. I would like to thank Andrea, Aly, and Max for the great service they gave me. the really worked hard to get me a into a car. More

Aly was awesome!!!! Aly went above and beyond helping us with everything that we needed!!!! She was very supportive!!!! She worked with us in every aspect of the trade i Aly went above and beyond helping us with everything that we needed!!!! She was very supportive!!!! She worked with us in every aspect of the trade in and sale!!!! More

Bought a new car I would like to thank Andrea and Max for the great service they gave me and my husband. I love my new Nissan Murano. When we start looking for another I would like to thank Andrea and Max for the great service they gave me and my husband. I love my new Nissan Murano. When we start looking for another car we are coming to you. I will be sending my sister and my son's friend to you for a car soon . thanks again for the great service More