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Regal Chevrolet - Service Center

Lakeland, FL

4.3
807 Reviews

807 Reviews of Regal Chevrolet - Service Center

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April 02, 2021

Awesome job thank for you hard work and time Reefer a lot of people see you guys and of course I love Chevrolet. Do you guys have great customer service and hard workers thank you so much More

by Mr Stephen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Spong
Apr 05, 2021 -

Regal Chevrolet responded

Thank you

April 01, 2021

Regal Body Shop is great! All the employees and managers care and are very responsible and helpful. Customers are given time to understand and do what their vehicle requires. More

by HORTONM1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Minx
Apr 05, 2021 -

Regal Chevrolet responded

Thank you for trusting us with your vehicle.

April 01, 2021

Great customer service . They were very helpful and answered all my questions . I would suggest to all my friends to use this dealership now and in the future. More

by FAMILY8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom, Lisa Guthrie, Chris Lashley, Stephen Spong
Apr 05, 2021 -

Regal Chevrolet responded

Thank you!!

March 31, 2021

I never mind waiting when I bring my car in for service as the waiting area is very comfortable and I love the new complmentary coffee machine!! I had a Mochacinno! The staff is always happy and friendly More

by Pamelawilk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ragones, Lisa Guthrie
Apr 01, 2021 -

Regal Chevrolet responded

Thank you Pamela, we appreciate you and you can come get a coffee anytime :)

March 30, 2021

Underhanded service they deleted traction control from my computer so I could not reset computer after replacing wheel speed sensor and I would have to take it back to them to have it reprogrammed More

by JLGAITSTEED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Lashley
Mar 30, 2021 -

Regal Chevrolet responded

Thank you for your feedback, but that is not possible. If you would like for us to explain further please contact Steve Chilton, Chevrolet Service Manager who will be able to explain how coding, reprogramming and this situation is handled with GM.

March 30, 2021

Scheduled appointment for recall issue and went very well! Finished in the time frame as promised..very nice experience all in all.. would definitely recommend! More

by TERRICARROLL68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie, Chris Lashley
Mar 31, 2021 -

Regal Chevrolet responded

Thanks so much!

March 29, 2021

Jarrett provided a summary of my service and cost up front, preventing any surprises. Provided an update while I was waiting....nice to know I wasn't forgotten. Great service!!!! More

by paul.meyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Mar 31, 2021 -

Regal Chevrolet responded

Thanks Paul!

March 29, 2021

Service was great. I wanted them to look at my 2020 Chevrolet Colorado ZR2 because it felt like it was running a little off. They checked everything and Adlai got back with me in a timely manner. More

by JCAM05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PAUL C.
Mar 31, 2021 -

Regal Chevrolet responded

Thank you

March 27, 2021

I took my Malibu in for the 35K service, My service advisor Stephen took care of me quickly. I was very satisfied with the service. More

by SPOONBILL737
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Spong
Mar 29, 2021 -

Regal Chevrolet responded

Thanks great, thanks for choosing Regal!

March 26, 2021

Excellent Services Roberto Rodriguez Kia sales specialist and Kia Team. Nice location , great quality and service .Best experience ever buying a car totally recommend to anyone. More

by edgarmorales547
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Rodriguez
Mar 26, 2021 -

Regal Chevrolet responded

Thank you and congrats on your new car!

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