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Regal GMC - Service Center

Lakeland, FL

4.0
266 Reviews

266 Reviews of Regal GMC - Service Center

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October 31, 2019

Truck repair My truck turn signal wasn’t working. I knew it could be several things that could have resulted in the malfunction. The service department was able to More

by EMAIL2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex the service manager
Nov 04, 2019 -

Regal GMC responded

Glad to hear our team was able to help!

October 25, 2019

xxxxty mechanics I have had my truck in and out of this shop numerous of times months at a time and these mechanics can never seem to get my truck fixed. I’m not sure More

by JSANCHEZ22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Pedro Jenner, Shane Murphy, Tyler Burke
October 23, 2019

Excellent service! Alex was amazing and my car was services quickjy! The price was comparable and I know the maintenance was done right! This will be my go to! More

by Cnr6784
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Nov 04, 2019 -

Regal GMC responded

Thank you!

October 16, 2019

Amazing job! I took my truck in for 1 thing. Kyle the advisor made sure it and 4 other things found got fixed. Have a warranty that was close to running out but Ky More

by GREATDANE_GREEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle
Oct 17, 2019 -

Regal GMC responded

Awesome, Thank you!! That's what we are here for to advise and help you keep your truck running like new!

October 14, 2019

service very goog I paid way to much for the acadia i bought from Darrol that why i havent been back to trade the oil change was good ..................... More

by SAUCEE1998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darroll
Oct 16, 2019 -

Regal GMC responded

We are sorry to hear you think you paid too much, if you would like to discuss further please contact Alaina Southern at 863-333-4633 and we would be happy to help!

October 10, 2019

Had a problem with my car & it was taken care immediately Chrissy Hartman is my service go to person. I had a problem w my car She had it fixed immediately! Could not ask for better service! More

by BOBBIEMORSE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
Oct 16, 2019 -

Regal GMC responded

You go the right girl Chrissy is a rockstar!!

October 10, 2019

Kyle in the Service Dept was very informative I’ve always had a great experience at Regal both in the Service Dept and the Sales Dept. You all do an amazing job at this establishment. Thank. You. More

by Marilyn Conger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle
Oct 16, 2019 -

Regal GMC responded

Thank you Marilyn!

October 08, 2019

Oil change was quick Did not have to wait long for the oil change and received a car wash and vacuum as well. The waiting area was clean and comfortable. More

by JUJU_1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Pendergrass
Oct 16, 2019 -

Regal GMC responded

Thank you!!

October 02, 2019

Smooth operation Everyone very knowledgeable and courteous. Vehicle was done in a timely manner. All staff was very helpful , friendly and accommodating. I would recom More

by DKEYS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Pendergrass
October 01, 2019

Well first of all Alex Rosario got my truck to get the fix It was xxxx Alex Rosario he never got back with a question he give me a appaction to fill out could NEXT GET ANYONR TO REPLY BACK SATURDAY SPOCK WITH More

by Sandy nutt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
All sales and financial person never called back about 8 people and NONE new what they knew what they where doing
Oct 04, 2019 -

Regal GMC responded

Sandy, I am unable to understand the chain of events. Please contact our Customer Service Manager, Alaina Southern, 863-333-4633 to discuss.

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