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Regal Kia Lakeland
Lakeland, FL
5,572 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,572 reviews
September 11, 2021
The Best customer service ever. Always polite and willing to explain service purchased. I’ve never had a bad experience! I’ll always come here first to explain service purchased. I’ve never had a bad experience! I’ll always come here first More
by no2
Verified CustomerEmployees Worked With
Other Employees :
Mario Medina, Kelsey Johnson, Jorge Benitez
September 07, 2021
Mario was top notch all the way! From working with me to getting me in at a time that was convenient, checking me in quickly and having the car done at the time promised. Thank you! getting me in at a time that was convenient, checking me in quickly and having the car done at the time promised. Thank you! More
by pking065
Employees Worked With
Mario Medina
September 06, 2021
My experience with this dealership was easygoing and everyone was attentive to my needs. Leah’s service was exceptional, she made us feel like old friends. I highly recommend Lakeland Regal. everyone was attentive to my needs. Leah’s service was exceptional, she made us feel like old friends. I highly recommend Lakeland Regal. More
by adrapiza0702
Employees Worked With
Freddie , Stan May, Leah Gorman, Jorge Morfa
September 06, 2021
Misty was amazing!!!! She kept me advised of where my car was in the process. Misty explained what I need in the future. I appreciate her! was in the process. Misty explained what I need in the future. I appreciate her! More
by hmlowman0901
Employees Worked With
September 06, 2021
We love the car a great sales department! Everything was well explained about the SUV. Victor Estrada did a very good job with helping us with our trade-in and getting us financed The dealership is very car well explained about the SUV. Victor Estrada did a very good job with helping us with our trade-in and getting us financed The dealership is very caring about our needs we’re glad we went to regal Kia. More
by pops517
Employees Worked With
Victor Estrada, Srecko Bokun
September 06, 2021
The professionalism and ease of mind using Regal Kia service is outstanding. And this is what keeps me coming back For all my automotive needs. service is outstanding. And this is what keeps me coming back For all my automotive needs. More
by geolast
Employees Worked With
Kelsey Johnson, Jorge Benitez
September 06, 2021
My experience with Regal Kia has been awesome. I want to take the time and thank Jeff Soloj. Jeff really saved the day for me when he told me he could save my vehicle. I was told I needed a new engine and I take the time and thank Jeff Soloj. Jeff really saved the day for me when he told me he could save my vehicle. I was told I needed a new engine and I knew I didn’t have the money to replace it. Jeff really helped me out and saved the day and I’m really really thankful for what he did. My parents have been buying Kia vehicles since 1998 starting with the Kia Sportage. I was 14 at the time and now I’m 37 with my own family. I’ve literally grew up with Kia and have watched Kia grow. I want to thank Jeff for keeping me a loyal customer. Kudos to you sir, Thank You Jeff. More
by L_SHEALS
Employees Worked With
September 04, 2021
I never thought I would own a new carBut at this age I I never thought I would own a new car But at this age I deserve it. I am happy to have picked KIA. I have made a great choice.. It is bullet proof. I never thought I would own a new car But at this age I deserve it. I am happy to have picked KIA. I have made a great choice.. It is bullet proof. Their service is wonderful. I would or will do it again. More
by FL
Employees Worked With
September 03, 2021
They were able to take me in and fix my car right away. I picked up my car around 5 so it was hectic which I understood. There was a dissatisfied customer at the door though who was yelling at the rep at the picked up my car around 5 so it was hectic which I understood. There was a dissatisfied customer at the door though who was yelling at the rep at the desk that was a bas first impression and when i got in my car there was grease on the cloth part of my door and the arm rest. More
by Bgates
Employees Worked With
Mario Medina
