Back

Regal Kia Lakeland

Lakeland, FL

4.6
4,266 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
Contact Dealership

1025 Bartow Rd

Lakeland, FL

33801

Directions

By Type

Showing 4,266 reviews

April 26, 2024

I have been coming to Regal Kia for many years. Buying cars and have always loved the service department. Friendly people who always have a kind word! Thanks Regal Kia! Ruth Vlcek More

by RRVLCEK80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelsey Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Regal Kia Lakeland responded

Thank you for your loyalty.

April 26, 2024

Todo el personal son muy atentos con los clientes. Estamos muy contentos con sus servicios .. More

by Maria De La Rosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Pablo Moreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willy Moreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Benitez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

Son muy profesionales. Hacen su trabajo muy bien. No ire a otro lugar. Les deseo un burn dia. More

by Orlando Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Regal Kia Lakeland responded

Gracias!

April 25, 2024

The dealership provided excellent service and a pleasant car buying experience. Manny was very professional and informative about the Sorento, it's features and was attentive to our needs and wants of what More

by flg615
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Gelpi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Srecko Bokun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Gelpi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Regal Kia Lakeland responded

We’re so happy to hear you had a great experience with Manny. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you.

April 25, 2024

I had a great experience getting into my new lease and I 100% recommend this dealership More

by rachel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willy Moreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Srecko Bokun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Regal Kia Lakeland responded

Thank you!

April 25, 2024

I am pretty much satisfied with the service I received. I would recommend them to my friends and family More

by Yellowbunny07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Regal Kia Lakeland responded

Thanks so much for sharing your feedback about our service.

April 25, 2024

My experience was a good one. Meleke and Greg were attentive and very personable. They listened to my concerns and provided options that were within my budget. I was hesitant to t More

by Gayann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meleke Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Regal Kia Lakeland responded

We really appreciate you taking the time to share your experience with us. We look forward to seeing you again!

April 22, 2024

It was nice and clean. ..very helpful..you guys have really good service I wouldn't mind recommending to place to others More

by Angel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Genesis Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Regal Kia Lakeland responded

On behalf of all of us at Regal, I would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience.

April 21, 2024

The worst experience I ever had at a dealership. They were dishonest, deceitful and have no integrity whatsoever. I would give them 0 stars if there was an option to do so. I would not recommend thi More

by KFYKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ricky Custodio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Davis, rating, 0 stars
Apr 25, 2024 -

Regal Kia Lakeland responded

I'm truly sorry to hear about your extremely disappointing experience. Your feedback is deeply concerning, and it's clear that we fell short of meeting your expectations. Please know that we take your comments seriously, and we will investigate this matter thoroughly to address any issues and prevent similar situations from occurring in the future. Your satisfaction and trust are incredibly important to us.

April 20, 2024

The representative was attentive and kind. They quickly understood my problem and fixed it. It was a great visit!! More

by VALTE21985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Regal Kia Lakeland responded

Thank you so much for taking the time to leave us a 5-star review - it's much appreciated!

1
...