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Regal Kia Lakeland
Lakeland, FL
5,717 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,717 reviews
September 16, 2021
Everyone is always so awesome and willing to help with friendly smiling faces. I never have an issue when I’m here and always get the answers I’m looking for. friendly smiling faces. I never have an issue when I’m here and always get the answers I’m looking for. More
by CHERRY31
Verified Customer
September 16, 2021
We were treated with respect and they worked with us to meet our needs. Excellent customer service,financial assistance and friendly personnel. meet our needs. Excellent customer service,financial assistance and friendly personnel. More
by C_DRAGUSTINOVIS
Employees Worked With
Willy Moreira, Srecko Bokun
September 16, 2021
I got an appointment to service my kia sorento with a friendly customer service rep when arrived for appointment I met Jeorge the service rep also friendly and knowledgeable he kept me up to date with wh friendly customer service rep when arrived for appointment I met Jeorge the service rep also friendly and knowledgeable he kept me up to date with what was being done. I had any awesome experience. More
by Diazenterprise
Employees Worked With
Jorge Benitez
September 16, 2021
They are great. They work you in even if you don’t have an appointment if it is important to have your car checked over after having a mishap on the road the night before. They were even able to align my c an appointment if it is important to have your car checked over after having a mishap on the road the night before. They were even able to align my car because of the mishap! They are always there to help you with smiles. I depend on them for help. More
by MOTHERHATCHERS
September 16, 2021
Awesome and friendly welcome from staff. Pleasant and clean surroundings. Helpful in making things happen in a timely manner. Very pleased with everyone that I had contact with. Highly recommend this de clean surroundings. Helpful in making things happen in a timely manner. Very pleased with everyone that I had contact with. Highly recommend this dealer for anyone. More
by sallylue17
September 15, 2021
Great maintenance service and Orlando was a great sales agent. I am in love with my 2021 Kia Sorento agent. I am in love with my 2021 Kia Sorento More
by AMARIS1004
September 15, 2021
Took awhile for the parts to come in but is a nationwide problem. Good communication from advisor. Overall I’m happy with my experience. problem. Good communication from advisor. Overall I’m happy with my experience. More
by VICTOR.GUINGONA
September 15, 2021
Have seen improvement in the last 5 years but they still have not finished my car in the time they told me. Need to be more honest about that. Also I don’t appreciate getting my car back full of water spots have not finished my car in the time they told me. Need to be more honest about that. Also I don’t appreciate getting my car back full of water spots. If that are going to wash it then dry it. More
by Jovifan1948
Employees Worked With
