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Regal Kia Lakeland - Service Center

Lakeland, FL

4.5
2,622 Reviews

2,622 Reviews of Regal Kia Lakeland - Service Center

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August 19, 2019

Great attention to detail, friendly service, and quick repai Adam Phillips was great to work with in getting me scheduled and welcoming me back at my appointed time. Adam and Jeremy Schull did a great job diagno More

by DAVE MILLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Phillips, Jeremy Schull
August 19, 2019

Awesome. Service was great. Especially from service technician and service rep. Especially since I didn't have to pay for the work. Better to take my vehicle h More

by FREDDYF53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deon Box
August 19, 2019

Regal Excellence Top notch services. Professional staff. Excellent customer service. Highly recommended. Will continue to have my vehicles serviced at Regal and will More

by TEE_2001US
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Boswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Ortiz
August 19, 2019

the service experience was excellent excellent service dept, the advisor was very knowledgeable and very helpful and courteous, I would recommend the service department to my friends and More

by ARMSTRONGV88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
August 19, 2019

Great Service & Efficiency This Bartow Highway Regal Chevrolet service center is the best. My service advisor, Jessica Torres, is always so considerate and thorough when servic More

by MrChips
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
August 19, 2019

Fantastic. Great friendly service Jarrett helped me through the whole severce set up and introduced me to Big Mike the mechanic and explained in detail what the cause of my problem and More

by DAVETRUDI1972
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrett and big mike
August 19, 2019

Jeff has a really great sense of humor and he is friendly I gave this rating because my experience was great with Jeff. He kept us informed of our vehicle every step of the way! I chose to sit and wait for my More

by ZGARDNER34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Soloj
August 19, 2019

Friendly Service Lakeland Regal is a professionally run business. They care about their customers and it shows. I not only was given chocolates at check out, but on oc More

by Scaletta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Soloj
August 19, 2019

Feel confident with their service Jarrett at Regal Chevrolet on 98 S has been excellent in helping us to keep our Silverado in top running condition. He is always willing to go the ex More

by PEGGY.DONALDSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrett
July 12, 2019

Rise to Handle Time of Need My wife was driving the Chevy Equinox when an animal darted in front of her. She swerved to miss it but, hit the concrete drainage area and tore up th More

by MrChips
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
Jul 29, 2019 -

Regal Kia Lakeland responded

Thank you Ron, we are glad to hear Jessica was able to help you & even more glad that nobody was hurt in the accident! Tires can be replaced!!

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