Regal Nissan
Roswell, GA
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Great place friendly staff For years I’ve been having my nissans and some non nissans services at Regal Nissan with Marshall Hadley. Usually I don’t leave reviews. Coincidental For years I’ve been having my nissans and some non nissans services at Regal Nissan with Marshall Hadley. Usually I don’t leave reviews. Coincidentally I am needing service soon. Knowing Marshall will be taking care of me, I know it’ll get done right. Yes, I’ve used other advisors like Skippy mcSkipper at Regal. Or Armando. Unless you want sub par service, go to Regal. More
Best service department I have encountered Marshall Hadley has ALWAYS treated me fairly. He is the best I have encountered. Marshall is very courteous and knowledgable. There is never any press Marshall Hadley has ALWAYS treated me fairly. He is the best I have encountered. Marshall is very courteous and knowledgable. There is never any pressure from him. If I have a service need, Marshall responds promptly. The pricing seems to be the best as well. If you have a Nissan and you need service, go see Marshall Hadley at Regal Nissan. You will not be disappointed. More
Best service ever! I have purchased 5 cars from Regal Nissan over the last 15 years. Marshall Hadley has been my service advisor since the beginning and he always made s I have purchased 5 cars from Regal Nissan over the last 15 years. Marshall Hadley has been my service advisor since the beginning and he always made sure my cars received just what was needed. He would let me know if they had any service promotions , but never pushed. He is the most honest and thorough service advisor I have ever dealt with. He is the reason I will always service my car at Regal Nissan More
Service Went Above and Beyond Initially I wasn't happy when this dealership told me that my passenger side air bag sensor that was defective wouldn't be covered under warranty. The Initially I wasn't happy when this dealership told me that my passenger side air bag sensor that was defective wouldn't be covered under warranty. The cost was going to be $2000 to repair. I appealed to Nissan and they told me they would not cover it under warranty because I was 9 months beyond the bumper to bumper warranty. I explained that they recalled almost 4 million vehicles with this same issue but they told me my VIN was not part of the recall so I would have to pay to repair it. Needless to say I was very disappointed with my Nissan that I had just purchased used. The service manager called me and said the warranty is something that Nissan controls and not them. He said they take their service ratings seriously and was wondering what he could do to help me. I explained my point of view and told him he should be my advocate with Nissan. I must say I was very impressed. He was my advocate and was able to get the repair covered under warranty. Kudo's to Regal for standing up for their customer. The repair work was all done in a very professional maner. Great work Regal. More
Why Regal Nissan's Service is Exemplary Regal Nissan's Customer Service, Sales and Support staff love working there and this shows when I interact with them. In two words Exemplary Service! Regal Nissan's Customer Service, Sales and Support staff love working there and this shows when I interact with them. In two words Exemplary Service! More
Excellence in all they do! Everyone there is very nice and professional. Warren the shuttle bus driver took me to work and picked me up on time. Steve Shank was very helpful and Everyone there is very nice and professional. Warren the shuttle bus driver took me to work and picked me up on time. Steve Shank was very helpful and knowledgeable about the services I needed. They went the extra mile” to make sure I was satisfied. Thanks! More
Shuttle from dealership to work. Warren was my driver and was very pleased. Talked about many things as if we knew each other for years. Great experience! Would highly recommend Warre Warren was my driver and was very pleased. Talked about many things as if we knew each other for years. Great experience! Would highly recommend Warren for an employee appreciation award. More
Great service as usual. From the time I purchased my Murano in 2015, I have always received the most courteous and professional treatment from both sales and service departme From the time I purchased my Murano in 2015, I have always received the most courteous and professional treatment from both sales and service departments. Marshall in service always takes great care of me, and gets the service done in a timely manner. Highly recommend this dealership!! More
Kind, Helpful, Reliable Had to drop my car off for some diagnostics. Had to get a shuttle first thing in the morning. I made my appt the day before. Everyone was extremely ki Had to drop my car off for some diagnostics. Had to get a shuttle first thing in the morning. I made my appt the day before. Everyone was extremely kind and ready to take care of me and I appreciate that first thing in the morning. Warren who was the shuttle driver was very nice and kept us entertained with conversation. Thanks again. More
Great customer service! Warren was amazing today! He made my day and was great conversation! Brandi was amazing as well and helped me out greatly with the costs! Warren was amazing today! He made my day and was great conversation! Brandi was amazing as well and helped me out greatly with the costs! More

