Reineke Mazda 10 and Under

Service Dept Great service Dept they surprised me with a reward program that earned me a free oil change! Nothing I had to do but show up! Great service Dept they surprised me with a reward program that earned me a free oil change! Nothing I had to do but show up! More

Excellent & courteous from sales to service!!! This was our second vehicle purchase from Reinke NIssan, and it could not have been better or more comfortable. The sales staff were excellent, knowl This was our second vehicle purchase from Reinke NIssan, and it could not have been better or more comfortable. The sales staff were excellent, knowledgeable aout the vehicles, and very courteous. The reasons we returned to Reinke were the service we received when we bourght our previous vehicle, and the courtesy we received when we received when we returned the car for routine service.. We will return to this dealership when we ar ready to trade cars again. More

Great Service Department This is the best Service Department! When I call for an appointment, I am called by name and scheduled within a few days, at my convience. I needed a This is the best Service Department! When I call for an appointment, I am called by name and scheduled within a few days, at my convience. I needed an oil change and headlight replaced. I asked for the belts to be checked, since it is winter and I don't want any problems. When I checked in, I was greeted by name and when they looked at my service record, they noticed that it was time for tire rotation. I went in to the very nice waiting area and while they were checking the headlight, found that the socket was shorted out. They could replace it and I was told the price up front. I agreed and I was done within 45 minutes. Was told the belts were showing wear, but would be OK for a while. I have had bad experience with another car dealer's repair shop, but in the last 12 years, I have been with Jim Kuhn and his service department. I even went in once with low tire pressure with no appointment and they checked the tires and it was just because of the cold so they filled them and sent me on my way in 10 minutes at no charge. I did purchase my used Mazda3 at Reineke 3+ years ago and had a great experience then. More

Terrible followup I have a lemon of a car, In the first 7mth the dealership had my car more than I did.. and It was never fixed., Now I have to pay for it. I have a lemon of a car, In the first 7mth the dealership had my car more than I did.. and It was never fixed., Now I have to pay for it. More

Outstanding Service Advisors Recently had my Pathfinder brought for routine service. As always had an outstanding service. All the staff being extremely courteous ,informative a Recently had my Pathfinder brought for routine service. As always had an outstanding service. All the staff being extremely courteous ,informative and efficient besides having to perform constant multitasks at the same time. Both my husband and I agree, that after each of our visits "to have a car checked or repaired" we always leaving with a feeling of being treated like somebody special, and respected. Elizabeth Brym More

Great service. Service advisor Jim Kuhn very professional, short wait for oil change. Clean waiting area with snacks (cookies and popcorn) and beverages available i Service advisor Jim Kuhn very professional, short wait for oil change. Clean waiting area with snacks (cookies and popcorn) and beverages available if wanted. Very satisfied. More

Great We were able to get a nice car....had a great salesman....satisfied! We will be back...worth the drive from Oakwood, Ohio to Lima! We were able to get a nice car....had a great salesman....satisfied! We will be back...worth the drive from Oakwood, Ohio to Lima! More

Amazing Service This dealer has the best Service department in the region. Jim Kuhn and the guys do an absolutely amazing job at going out of their way to make sure y This dealer has the best Service department in the region. Jim Kuhn and the guys do an absolutely amazing job at going out of their way to make sure your vehicle is maintained to the highest standards at a reasonable price. The atmosphere is very comfortable while waiting on your vehicle. More

The Best Service Department! My family and I have received exceptional service every time we have dealt with Reineke! Kind, efficient and thorough are just a few words to describ My family and I have received exceptional service every time we have dealt with Reineke! Kind, efficient and thorough are just a few words to describe our experiences. More

Vehicle purchases After going to 2 other dealers I didn't think I could get a deal I wanted. Came into the dealer on a Saturday , explained what I was looking for. The After going to 2 other dealers I didn't think I could get a deal I wanted. Came into the dealer on a Saturday , explained what I was looking for. The salesman, Jameel, listened then brought us to exactly the truck we wanted. The whole experience was so good as we waited for the finance paperwork we saw another vehicle we liked. Ended up trading in our Charger for a 300 the following Monday. Can't express how great these guys are. More