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Reliable Lexus

Springfield, MO

5.0
653 Reviews
Call Dealership (417) 459-4588
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3521 East Sunshine Street

Springfield, MO

65809

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653 Reviews of Reliable Lexus

May 01, 2024

Great experience purchasing our new Lexus RX 350 from Kery Spinabella once again. Go see Keey for your new Lexus … More

by consultRandy
Recommend Dealer
Yes
Employees Worked With
Great Experience
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Helpful
April 26, 2024

Chad and Mark were wonderful to work with. I feel very well taken care of. More

by deniserheuark53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Betzler and Mark Dalangin
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Apr 29, 2024 -

Reliable Lexus responded

That's fantastic to hear! We're thrilled that Chad and Mark made you feel so well cared for. At Reliable Lexus, exceptional service is our priority, and it sounds like they went the extra mile to ensure you had a positive experience. We'll be sure to pass your kind words on to Chad and Mark – they'll be delighted to know their dedication is appreciated! Thank you again for choosing Reliable Lexus, and congratulations on your new Lexus! We look forward to taking care of you throughout your ownership journey.

Helpful
April 25, 2024

When I first saw the new GX 550 and the information that Lexus put out and I was the 1st to get it at the dealership. Chad kept me in the loop consistently and made the process very easy. Mark was also able More

by shelbywood1331
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Betzlet and Mark Dalangin
Report | Print
Apr 26, 2024 -

Reliable Lexus responded

Congratulations on being the first to drive away in the new GX 550 from our dealership! We know the excitement surrounding the Lexus release, and we're thrilled you were eager to get behind the wheel. It sounds like Chad did a fantastic job keeping you informed throughout the process, making everything smooth and easy. A seamless buying experience is what we strive for, and we're happy to hear he delivered. Big thanks to Mark as well for taking the time to explain the car's features – your new GX 550 has a lot to offer, and we want you to enjoy it all! Thank you for choosing Reliable Lexus for your new car – we look forward to showing you all it can do!

Helpful
April 24, 2024

Aaron was very knowledgeable, help and very kind. Answered all of our questions that we had and was easy to talk to. Anthony the Lexus manager was very kind, transparent and honest. Chris our finance More

by mmccullah8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Morris and Mark Dalangin
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Apr 26, 2024 -

Reliable Lexus responded

Wow! This is fantastic feedback, thank you for taking the time to share your experience! It sounds like everyone from Aaron to Mark provided exceptional service. We'll be sure to recognize Aaron, Anthony, Chris, and Mark for their knowledge, helpfulness, and professionalism. We're thrilled you had a smooth and enjoyable car buying experience, and we look forward to welcoming you back in the future!

Helpful
April 22, 2024

Drew and Mark were great going over everything and it has been an overall easy-going process. Very helpful. More

by ruth.norton1216
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Buchheit and Mark Dalangin
Report | Print
Apr 23, 2024 -

Reliable Lexus responded

At Reliable Lexus, creating a relaxed and informative buying experience is what we strive for! We're thrilled to hear Drew and Mark made the process easy-going for you. It sounds like they were both approachable and helpful, which is fantastic! Congratulations on your new car, and thanks for choosing Reliable Lexus. We hope you enjoy the ride!

Helpful
April 20, 2024

Highly recommend Reliable Lexus! Jeff was a very knowledgeable salesperson and listened to all my wants and concerns. I felt very comfortable buying a vehicle from him. Then after my More

by rrb7vc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor and Mark Dalangin
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Apr 22, 2024 -

Reliable Lexus responded

Thank you for choosing Reliable Lexus and for leaving such a fantastic review! We're thrilled to hear that your experience exceeded expectations. It sounds like Jeff, our salesperson, did a wonderful job understanding your needs and ensuring you felt comfortable throughout the buying process. At Reliable Lexus, we value clear communication and prioritize customer comfort. We're glad Jeff embodied those values for you! We're also delighted to hear that Mark took the time to walk you through all the exciting technology features of your new Lexus. Equipping you with the knowledge to enjoy all your car's functionalities is an important part of the Reliable Lexus experience. Congratulations on your new Lexus! We hope you explore all it has to offer. Please don't hesitate to reach out to Jeff, Mark, or any of our team members if you have any questions about your new car or need service in the future. We're here to support you throughout your Lexus ownership journey!

Helpful
April 19, 2024

Buying a car Reliable Lexus was a seamless process. Meeting the service team and touring their work area before a scheduled service was a plus. Most importantly, Kery assured me that him and Mark are More

by rockc75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kery Spinabella and Mark Dalangin
Report | Print
Apr 22, 2024 -

Reliable Lexus responded

Thank you for choosing Reliable Lexus and for leaving such a fantastic review! We're thrilled to hear that your car buying experience was seamless. We understand purchasing a car can sometimes feel overwhelming, so we strive to make it as smooth and stress-free as possible. We're glad we achieved that for you! We're also delighted you had the opportunity to meet the service team and tour their work area. Transparency is important to us, and we want our customers to feel confident knowing their Lexus is in good hands. Kery sounds like a superstar! His commitment to ensuring you feel comfortable and supported throughout your Lexus ownership journey is truly appreciated. We're lucky to have him on our team. Congratulations on your new RX 350! Please don't hesitate to reach out to Kery, Mark, or any of our team members if you have any questions or need anything in the future. We're here to help you enjoy every mile in your new Lexus!

Helpful
April 19, 2024

Met Drew walking through the door and he has been a great help, not too pushy and was an easy going process. This is my first Lexus vehicle and Mark was able to show me a lot of the technology features! More

by Bvs64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Buchheit and Mark Dalangin
Report | Print
Apr 22, 2024 -

Reliable Lexus responded

Welcome to the Lexus family! We're so happy to hear your first Lexus purchase at Reliable Lexus was a positive one. It sounds like Drew struck the perfect balance between being helpful and informative without being pushy. That's exactly the kind of experience we strive to create for all our customers. And how lucky are you to have Mark walk you through all the amazing technology features? Lexus vehicles are packed with innovation, and we're glad he could help you unlock its full potential. Congratulations again on your new Lexus! We know you'll love exploring all it has to offer. Please don't hesitate to reach out to Mark or any of our team members if you have any questions about your new car or need service in the future.

Helpful
April 17, 2024

This was kind of a spur of the moment and I was only looking for a new car for 2 weeks. Came in through the front door and was greeted by Correy. He has been excellent and treated me very well throughou More

by nurse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Correy Irsik and Mark Dalangin
Report | Print
Apr 18, 2024 -

Reliable Lexus responded

We love a good spur-of-the-moment success story! Finding the perfect car in just two weeks is fantastic, and it sounds like Correy played a big role in making it happen. We'll be sure to pass on your kind words about his excellent service and how well he treated you throughout the process. Technology can be a lot to take in, so it's wonderful to hear that both Correy and Mark provided "double excellent" tutorials! Their expertise ensures you can confidently explore all the amazing features your new car offers. Thanks for choosing us! We hope you enjoy your new car and all its technological wonders.

Helpful
April 17, 2024

Great experience at Lexus with Ken as our Salesman and Mark explained all the tech of the vehicle! More

by ashleyrose689
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Olson and Mark Dalangin
Report | Print
Apr 18, 2024 -

Reliable Lexus responded

Thrilled to hear your Lexus visit was a great experience! Finding the perfect car and understanding all its features are key parts of a successful purchase. Ken's customer service shines through in your review. We'll be sure to recognize him for making you feel welcome and assisted throughout the process. Mark's tech expertise is a valuable asset to our team. Knowing he clearly explained all the vehicle's technology ensures you can confidently explore everything your new Lexus offers. Thanks for mentioning him! Welcome to the Lexus family! We hope you enjoy many happy miles discovering all the amazing features of your new car.

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